Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $10.25 - $17.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Equal employment opportunity
Job Description
HHM Hotels is a renowned hospitality company committed to delivering exceptional guest experiences through its dedication to service excellence, sustainability, and diversity. As a leading hotel chain, HHM Hotels offers a range of accommodations and dining options that create memorable stays for travelers worldwide. The company embraces core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, ensuring a supportive and dynamic work culture that promotes growth and innovation. Committed to equal opportunity employment, HHM Hotels fosters an inclusive environment where employees from all backgrounds are valued and respected.
The Bistro Server role at HHM Hotels is a vital position within their food and beverage department, focused on delivering outstanding service to guests in a courteous and friendly manner. This full-service role involves serving food and beverages in alignment with the hotel’s established brand and guest service standards, as well as adhering to the company’s EarthView sustainability practices. The Bistro Server will be responsible for preparing food items, coffee, and alcoholic beverages when necessary, and may also perform other functions such as bartending and bussing during peak periods or staffing shortages. Attention to detail is critical as this role involves taking accurate orders, handling payments, ensuring proper communication about guest dietary requirements, and maintaining cleanliness and safety standards throughout the work shift.
This position offers a clear growth path within the company, including potential advancements to Banquet Server or Captain, followed by roles such as Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager. Candidates seeking a dynamic work environment with opportunities for career progression will find the Bistro Server role at HHM Hotels to be a rewarding and engaging opportunity.
The work environment requires flexibility, as the schedule may include holidays, weekends, and alternate shifts. The role demands physical stamina since it requires standing for extended periods, walking, lifting up to 25 pounds, and performing other manual tasks safely using protective equipment. HHM Hotels values safety and compliance, ensuring all servers abide by state, federal, and corporate regulations, including requirements related to serving alcoholic beverages and following OSHA standards.
This role emphasizes customer satisfaction and sustainability, aligning with HHM Hotels’ mission to provide excellent service while maintaining environmentally responsible practices. Candidates with prior food and beverage experience and a willingness to engage in a fast-paced, guest-centric environment will thrive in this position.
The Bistro Server role at HHM Hotels is a vital position within their food and beverage department, focused on delivering outstanding service to guests in a courteous and friendly manner. This full-service role involves serving food and beverages in alignment with the hotel’s established brand and guest service standards, as well as adhering to the company’s EarthView sustainability practices. The Bistro Server will be responsible for preparing food items, coffee, and alcoholic beverages when necessary, and may also perform other functions such as bartending and bussing during peak periods or staffing shortages. Attention to detail is critical as this role involves taking accurate orders, handling payments, ensuring proper communication about guest dietary requirements, and maintaining cleanliness and safety standards throughout the work shift.
This position offers a clear growth path within the company, including potential advancements to Banquet Server or Captain, followed by roles such as Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager. Candidates seeking a dynamic work environment with opportunities for career progression will find the Bistro Server role at HHM Hotels to be a rewarding and engaging opportunity.
The work environment requires flexibility, as the schedule may include holidays, weekends, and alternate shifts. The role demands physical stamina since it requires standing for extended periods, walking, lifting up to 25 pounds, and performing other manual tasks safely using protective equipment. HHM Hotels values safety and compliance, ensuring all servers abide by state, federal, and corporate regulations, including requirements related to serving alcoholic beverages and following OSHA standards.
This role emphasizes customer satisfaction and sustainability, aligning with HHM Hotels’ mission to provide excellent service while maintaining environmentally responsible practices. Candidates with prior food and beverage experience and a willingness to engage in a fast-paced, guest-centric environment will thrive in this position.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staff shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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