Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program
Career development opportunities
Job Description
HHM Hotels is a respected hospitality company known for delivering exceptional guest experiences across its portfolio of properties. With a strong commitment to service excellence and sustainability, HHM Hotels continuously seeks talented individuals who are passionate about hospitality and eager to grow their careers in a dynamic environment. The company embraces a culture that values people as its greatest capability, prioritizes heartfelt service, pursues only excellence, encourages adaptability, and promotes ownership of responsibilities. As part of HHM Hotels' commitment to sustainable operations, the EarthView program guides the organization’s eco-friendly practices to minimize environmental impact.
The Bistro Server position is an exciting opportunity for candidates interested in joining a customer-focused team that values exemplary service and teamwork. This role is primarily dedicated to serving food and beverages to guests with a courteous and friendly approach, adhering to the brand and hotel guest service standards, as well as the company’s sustainability initiatives. The Bistro Server is responsible for ensuring an outstanding dining experience by effectively communicating guests’ special requests and dietary needs to the kitchen, handling orders and payments, preparing beverages including alcoholic drinks when required, and maintaining a well-stocked and clean work area throughout the shift.
In addition to delivering excellent service during regular dining hours, the Bistro Server may be called upon to perform additional duties during peak periods or staff shortages, such as bartending, bussing tables, and assisting in food preparation. This variety allows employees to gain valuable skills and experience in multiple aspects of food and beverage operations. The position offers a structured career growth path, from starting as a Bistro Server to advancing to roles such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager.
Working at HHM Hotels means adapting to a flexible schedule that may include holidays, weekends, and alternate shifts, with necessary physical activities such as standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The role demands adherence to safety standards including MSDS and OSHA guidelines, and responsibility for compliance with laws and corporate policies related to alcohol service.
This role is ideal for individuals with a high school diploma or equivalent and previous experience or training in food and beverage service. HHM Hotels values candidates who demonstrate a strong work ethic, attention to detail, excellent communication skills, and a passion for delivering memorable guest experiences. By joining the HHM team, employees contribute to a culture that believes in hearts that serve and the pursuit of only excellence, while growing professionally within a forward-thinking hospitality company.
The Bistro Server position is an exciting opportunity for candidates interested in joining a customer-focused team that values exemplary service and teamwork. This role is primarily dedicated to serving food and beverages to guests with a courteous and friendly approach, adhering to the brand and hotel guest service standards, as well as the company’s sustainability initiatives. The Bistro Server is responsible for ensuring an outstanding dining experience by effectively communicating guests’ special requests and dietary needs to the kitchen, handling orders and payments, preparing beverages including alcoholic drinks when required, and maintaining a well-stocked and clean work area throughout the shift.
In addition to delivering excellent service during regular dining hours, the Bistro Server may be called upon to perform additional duties during peak periods or staff shortages, such as bartending, bussing tables, and assisting in food preparation. This variety allows employees to gain valuable skills and experience in multiple aspects of food and beverage operations. The position offers a structured career growth path, from starting as a Bistro Server to advancing to roles such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager.
Working at HHM Hotels means adapting to a flexible schedule that may include holidays, weekends, and alternate shifts, with necessary physical activities such as standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching. The role demands adherence to safety standards including MSDS and OSHA guidelines, and responsibility for compliance with laws and corporate policies related to alcohol service.
This role is ideal for individuals with a high school diploma or equivalent and previous experience or training in food and beverage service. HHM Hotels values candidates who demonstrate a strong work ethic, attention to detail, excellent communication skills, and a passion for delivering memorable guest experiences. By joining the HHM team, employees contribute to a culture that believes in hearts that serve and the pursuit of only excellence, while growing professionally within a forward-thinking hospitality company.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
- Ability to work flexible hours including weekends and holidays
- Physical ability to stand for extended periods, walk, push, lift up to 25 pounds, bend, and reach
- Adherence to safety protocols including MSDS and OSHA standards
- Compliance with alcohol service regulations
- Strong interpersonal skills
- Ability to follow instructions and work collaboratively
Job Qualifications
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
- Excellent communication skills
- Ability to work in a fast-paced environment
- Strong customer service orientation
- Ability to handle cash transactions accurately
- Knowledge of food safety and hygiene standards
- Commitment to sustainability practices
- Ability to stand and walk for extended periods
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- Clean all equipment and areas, locking equipment doors, etc.
- Abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- Follow sustainability guidelines and practices related to HHM’s EarthView program
- Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- Ensure overall guest satisfaction
- Perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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