Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Career development opportunities
Job Description
HHM Hotels is a prominent hospitality company known for its commitment to excellence and delivering outstanding guest experiences. With a rich heritage in the hotel industry, HHM Hotels operates numerous properties that prioritize hospitality, comfort, and sustainability. The company embraces core values such as People Are Our Capability, Hearts That Serve, Only Excellence, Stay Nimble, and Own It, demonstrating a culture focused on both guest satisfaction and employee development. As a part of their dedication to sustainable practices, HHM Hotels incorporates initiatives like the EarthView program to promote environmental responsibility within their operations.
This job opportunity is for the position of Bistro Server within HHM Hotels. The Bistro Server is responsible for delivering courteous and friendly food and beverage service to guests, aligned with the hotel’s brand standards and guest service expectations. This role involves interacting directly with customers to take orders, process payments, and communicate specific dietary needs to the kitchen. The server also supports the preparation of food and beverages, including alcoholic drinks, and assists with food service tasks when required, especially during busy periods. The position demands adherence to policies relating to alcohol service and emphasizes guest safety and satisfaction throughout each shift.
In addition to serving guests, the Bistro Server also performs operational tasks such as setting up work areas with necessary supplies, maintaining cleanliness and organization, managing cash handling and reporting duties, and practicing safe work habits according to OSHA and MSDS standards. Flexibility in the work schedule is essential, including the ability to work holidays, weekends, and alternate shifts, as well as the physical capability to stand, walk, lift, and perform other activities required by the role.
The career path for this position includes advancement opportunities starting as a Banquet Server or Captain, progressing through Restaurant Supervisor, Restaurant Manager, and potentially Banquet Manager roles. This growth trajectory highlights HHM Hotels’ focus on nurturing talent and offering career development within the hospitality sector. HHM Hotels prefers candidates who possess at least a high school diploma or equivalent and have prior experience or training in food and beverage services.
Overall, the Bistro Server role at HHM Hotels is a dynamic and engaging position ideal for individuals passionate about hospitality, guest service, and sustainability. Employing effective communication, attention to detail, and teamwork, servers play a crucial role in creating memorable dining experiences while supporting the hotel’s operational standards and environmentally responsible initiatives.
This job opportunity is for the position of Bistro Server within HHM Hotels. The Bistro Server is responsible for delivering courteous and friendly food and beverage service to guests, aligned with the hotel’s brand standards and guest service expectations. This role involves interacting directly with customers to take orders, process payments, and communicate specific dietary needs to the kitchen. The server also supports the preparation of food and beverages, including alcoholic drinks, and assists with food service tasks when required, especially during busy periods. The position demands adherence to policies relating to alcohol service and emphasizes guest safety and satisfaction throughout each shift.
In addition to serving guests, the Bistro Server also performs operational tasks such as setting up work areas with necessary supplies, maintaining cleanliness and organization, managing cash handling and reporting duties, and practicing safe work habits according to OSHA and MSDS standards. Flexibility in the work schedule is essential, including the ability to work holidays, weekends, and alternate shifts, as well as the physical capability to stand, walk, lift, and perform other activities required by the role.
The career path for this position includes advancement opportunities starting as a Banquet Server or Captain, progressing through Restaurant Supervisor, Restaurant Manager, and potentially Banquet Manager roles. This growth trajectory highlights HHM Hotels’ focus on nurturing talent and offering career development within the hospitality sector. HHM Hotels prefers candidates who possess at least a high school diploma or equivalent and have prior experience or training in food and beverage services.
Overall, the Bistro Server role at HHM Hotels is a dynamic and engaging position ideal for individuals passionate about hospitality, guest service, and sustainability. Employing effective communication, attention to detail, and teamwork, servers play a crucial role in creating memorable dining experiences while supporting the hotel’s operational standards and environmentally responsible initiatives.
Job Requirements
- High school diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Qualifications
- High School diploma or equivalent preferred
- Previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- Take orders from customers, input orders, obtain payment and provide change
- Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- Prepare food, coffee and other beverages, including alcohol, when necessary
- Prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- Perform other food and beverage functions such as bartending and bussing in the event of staffing shortages or peak periods
- Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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