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Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Wellness Program
employee discount
Dental Insurance
Health Insurance
Referral program
Commuter assistance
Employee assistance program
401(k) matching
Paid Time Off
Vision Insurance
Life insurance
Job Description
HHM Hotels is a distinguished hospitality company committed to delivering exceptional guest experiences across its diverse portfolio of hotels and properties. Known for its dedication to excellence and personalized service, HHM Hotels fosters a vibrant work environment where growth and professional development are prioritized. The company values its people as its greatest capability, promoting a culture defined by hearts that serve, unwavering excellence, agility, and a strong sense of ownership. Employees are encouraged to embody these core beliefs while contributing to the overall success and reputation of the brand.
The Bistro Server role at HHM Hotels presents an exciting opportunity to join their dedicated food and beverage team within a dynamic and customer-focused environment. This position requires serving food and beverages to guests in a courteous and friendly manner, adhering strictly to established brand, hotel guest service, and sustainability standards. The role is pivotal in ensuring an outstanding dining experience by maintaining high service standards and a welcoming atmosphere. Full-time and part-time employment options are available, with competitive wages reflecting the company’s commitment to valuing and rewarding its employees.
As a Bistro Server, your responsibilities will span preparing and setting up necessary supplies, taking orders, processing payments, and communicating guest requirements such as allergies and dietary needs to the kitchen team. The role extends beyond traditional serving duties, often including tasks like preparing coffee and beverages, bartending, or bussing during busy periods or staffing shortages. Accuracy in handling cash and report submission is vital, alongside maintaining cleanliness and safety standards in compliance with MSDS, OSHA, and alcohol service regulations. This position requires stamina and attention to detail, as well as a friendly disposition to ensure guest satisfaction.
Those joining HHM Hotels in the Bistro Server role can expect a supportive environment that encourages career progression, outlined by a clear growth path that includes advancement to roles such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager. HHM Hotels not only offers competitive pay but comprehensive benefits including medical, dental, and vision insurance, paid time off, 401k company match, and more, fostering both professional growth and personal well-being. The company also provides a 24/7 confidential work-life resource through TELUS Health, travel discounts, commuter benefits, and educational development programs, ensuring a well-rounded employment experience.
Working at HHM Hotels as a Bistro Server means embracing a flexible schedule that may include holidays, weekends, and alternate shifts. This role requires physical activity such as standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching – qualities essential to delivering efficient and high-quality service. HHM Hotels invites motivated individuals who take pride in their work and thrive in a fast-paced, team-oriented setting to apply and become part of a hospitality leader that believes in the power of its people to make a difference.
The Bistro Server role at HHM Hotels presents an exciting opportunity to join their dedicated food and beverage team within a dynamic and customer-focused environment. This position requires serving food and beverages to guests in a courteous and friendly manner, adhering strictly to established brand, hotel guest service, and sustainability standards. The role is pivotal in ensuring an outstanding dining experience by maintaining high service standards and a welcoming atmosphere. Full-time and part-time employment options are available, with competitive wages reflecting the company’s commitment to valuing and rewarding its employees.
As a Bistro Server, your responsibilities will span preparing and setting up necessary supplies, taking orders, processing payments, and communicating guest requirements such as allergies and dietary needs to the kitchen team. The role extends beyond traditional serving duties, often including tasks like preparing coffee and beverages, bartending, or bussing during busy periods or staffing shortages. Accuracy in handling cash and report submission is vital, alongside maintaining cleanliness and safety standards in compliance with MSDS, OSHA, and alcohol service regulations. This position requires stamina and attention to detail, as well as a friendly disposition to ensure guest satisfaction.
Those joining HHM Hotels in the Bistro Server role can expect a supportive environment that encourages career progression, outlined by a clear growth path that includes advancement to roles such as Banquet Server or Captain, Restaurant Supervisor, Restaurant Manager, and ultimately Banquet Manager. HHM Hotels not only offers competitive pay but comprehensive benefits including medical, dental, and vision insurance, paid time off, 401k company match, and more, fostering both professional growth and personal well-being. The company also provides a 24/7 confidential work-life resource through TELUS Health, travel discounts, commuter benefits, and educational development programs, ensuring a well-rounded employment experience.
Working at HHM Hotels as a Bistro Server means embracing a flexible schedule that may include holidays, weekends, and alternate shifts. This role requires physical activity such as standing for extended periods, walking, pushing, lifting up to 25 pounds, bending, and reaching – qualities essential to delivering efficient and high-quality service. HHM Hotels invites motivated individuals who take pride in their work and thrive in a fast-paced, team-oriented setting to apply and become part of a hospitality leader that believes in the power of its people to make a difference.
Job Requirements
- High School diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
Job Qualifications
- High School diploma or equivalent preferred
- previous food and beverage experience or equivalent training required
Job Duties
- Set up necessary supplies, food, and beverage at the beginning of the shift and maintain a stocked work area at all times
- take orders from customers, input orders, obtain payment and provide change
- communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen
- prepare food, coffee and other beverages, including alcohol, when necessary
- prepare ingredients for cooking, including portioning, chopping, and storing food, when necessary
- perform other food and beverage functions such as bartending and bussing in the event of staff staffing shortages or peak periods
- count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank in accordance with established policies
- clean all equipment and areas, locking equipment doors, etc
- abide by state, federal and corporate requirements pertaining to serving alcoholic beverages
- practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards
- ensure overall guest satisfaction
- perform other duties as requested by management
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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