Bistro Byronz Front of House / Service Manager

Byronz Restaurant Family is a growing restaurant group known for delivering a unique and memorable dining experience. Established with a focus on quality food, exceptional customer service, and a welcoming atmosphere, the Byronz Restaurant Family strives to create environments where guests feel valued and eager to return. With multiple locations, including the Bistro Byronz in Willow Grove, the company emphasizes team collaboration, continuous employee development, and community engagement to maintain its reputation as a leading dining destination. As a dynamic and evolving establishment, Byronz Restaurant Family offers career opportunities that foster growth, leadership, and skill enhancement in the hospitality industry.

The Front of House (FOH) Service Manager position at Bistro Byronz Willow Grove is a critical role responsible for overseeing the daily operations of the restaurant's front of house. This role represents the face of the restaurant to its guests and ensures that each dining experience meets the high standards of the Byronz brand. The FOH Service Manager will lead the front of house team by motivating staff, managing schedules, and maintaining smooth workflow during service hours. This individual will also handle employee training, manage bar and liquor by the window (LBW) orders, and control FOH labor and LBW costs to support the restaurant's operational efficiency.

The successful candidate will have a high-energy personality, strong attention to detail, and the ability to foster a positive work environment that encourages team collaboration and customer satisfaction. They will be responsible for solving customer concerns with a positive approach, ensuring each guest receives great service and an exceptional experience. This role demands excellent multitasking and communication skills, reliability, consistency, and a positive attitude to maintain the welcoming and professional atmosphere that Bistro Byronz is known for.

This is an immediate hire position offering competitive pay along with a suite of benefits, including flexible schedules, leadership development opportunities, and comprehensive medical, dental, and vision insurance plans for full-time employees. The role also offers paid vacation and sick days, supporting work-life balance for employees. Candidates must be willing and able to work flexible hours and possess reliable transportation. This position is ideal for those looking to either advance their career in restaurant management or take their first step into the industry with a company that values employee growth and exceptional customer service.