Job Overview

briefcase

Employment Type

Full-time
diamond

Benefits

Health Insurance
Paid Time Off
Retirement Plan
employee discount
Training and Development
flexible scheduling
career advancement

Job Description

Courtyard by Marriott Detroit Metro Airport Romulus is part of Marriott International, a globally renowned hospitality company known for its commitment to excellence and outstanding guest experiences. This hotel specifically caters to travelers seeking comfort, convenience, and quality service near Detroit Metro Airport. Marriott International is recognized worldwide for its portfolio of strong brands and dedication to creating environments where employees can grow professionally and personally. The Courtyard brand is designed to serve business travelers with innovative solutions that blend efficiency, comfort, and guest-centric amenities.

This full-time, non-management position as a Guest Service Expert involves working the evening shift from 4:00 PM to 12:00 AM in the Food and Beverage & Culinary category. This role is integral to delivering a memorable dining experience by attending to guests’ needs in a professional and welcoming manner. The Guest Service Expert acts as a vital link between the kitchen and patrons, ensuring timely and accurate service from the moment guests arrive until they settle their bill. Beyond simply serving food and beverages, this role demands creating a positive atmosphere that encourages repeat visits and fosters loyalty.

The position requires physical activity such as standing or walking for extended periods, maneuvering on uneven or slippery surfaces, and handling objects weighing up to 50 pounds with assistance. Attention to safety protocols and adherence to Marriott’s high standards of quality and customer service are essential. This role also emphasizes maintaining a professional personal appearance and effective communication with team members and guests alike.

Marriott International values diversity and inclusivity, fostering a workplace where associates from all backgrounds are welcomed and empowered. The company enforces non-discrimination policies and works proactively to create opportunities for employees with varied talents and experiences. This position is ideal for individuals who are motivated to grow in the hospitality industry, enjoy working in a collaborative team environment, and are passionate about creating unique guest experiences.

Joining Courtyard by Marriott represents an opportunity to be part of a respected global hotel brand that places a strong focus on employee development, guest satisfaction, and innovation. Employees here are encouraged to strive for excellence, have fun while working, and advance their careers in an inclusive and supportive workplace. If you have a high school diploma or GED, are enthusiastic about guest service, and want to contribute to a hospitality leader, this Guest Service Expert position offers a rewarding career path with competitive compensation and tip-eligible earnings.

Job Requirements

  • High school diploma or GED equivalent
  • Less than 1 year of related work experience
  • Ability to stand, sit, or walk for extended periods
  • Ability to lift and carry up to 25 pounds without assistance
  • Ability to work evening shifts from 4:00 PM to 12:00 AM
  • Willingness to maintain uniform and personal appearance standards
  • No supervisory experience required

Job Qualifications

  • High school diploma or GED equivalent
  • Less than 1 year of related work experience
  • No supervisory experience
  • Strong communication skills
  • Ability to work flexible evening shifts
  • Ability to follow company policies and procedures
  • Professional personal appearance and demeanor

Job Duties

  • Set tables and prepare dining areas
  • Communicate effectively with kitchen staff and guests
  • Serve food and beverages attentively
  • Clean and maintain work areas and supplies
  • Ensure the safety and cleanliness of the environment
  • Manage menu items by reading and verifying information
  • Provide friendly and efficient guest service

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

Your Profile Is Visible To Hiring Managers Across OysterLink.

We'll match you with best jobs

Get job offers faster

Business woman
Business man
Search For More Opportunities:

How Candidates Get Hired Faster

Apply to 2–3 similar roles

Complete profile & get best matches

Check new opportunities daily

Woman chef
Man chef