Bistro Attendant

Crestline Hotels & Resorts is a reputable hospitality company specialized in managing upscale hotel properties across the United States. Known for providing exceptional guest experiences and maintaining high standards of hospitality service, Crestline Hotels & Resorts aims to create memorable stays for its guests through attentive service, quality accommodations, and a focus on customer satisfaction. With a portfolio including a variety of hotel brands and properties, Crestline fosters a dynamic and progressive work environment for its employees, offering clear career paths and professional development opportunities.

This particular role is a full-time Food and Beverage Attendant position with a PM shift from 4pm to 11pm, offering hourly compensation between $16 and $17. The attendant is responsible for delivering excellent food and beverage service according to hotel standards. Key responsibilities include taking food and beverage orders, serving alcoholic and non-alcoholic drinks, ensuring timely delivery of orders to guest tables, and handling payment transactions. The role also involves maintaining cleanliness and organization within the restaurant area and using point-of-sale systems effectively. This position requires strong interpersonal skills, attention to detail, and a commitment to guest satisfaction.

The Food and Beverage Attendant will interact closely with restaurant guests, working to ensure they enjoy their dining experience. Duties include checking on customers to address any issues, facilitating accurate order taking and billing, and complying with legal age restrictions for alcohol service. Attendants will also prepare and serve specialty dishes and drinks, present and explain menus, and maintain service areas stocked and orderly. The role encourages proactive engagement with guests, such as informing about daily specials, recommending menu items and wines, and providing information about local attractions.

Educationally, the position requires at least a high school diploma or equivalent, alongside prior guest relations experience and proficiency in English. Certifications in food and beverage service, including TIPS or CARE training, are required to ensure responsible alcohol service. The job offers the chance to develop a career within the food and beverage management field, with potential advancement opportunities that include F&B Supervisor, F&B Manager, Director of Food and Beverage, Director of Operations, General Manager, and eventually Vice President of Food and Beverage. This clear career trajectory emphasizes Crestline Hotels & Resorts' commitment to employee growth.

Benefits for the position are comprehensive, encompassing medical, vision, and dental insurance to support employee health and well-being. A 401k savings plan ensures retirement planning assistance. Competitive paid time off allows balanced work-life management. Educational assistance encourages continued learning and skill development, and travel discounts provide added perks for employees. Crestline Hotels & Resorts is an Equal Opportunity and Affirmative Action Employer, welcoming diverse applicants and fostering an inclusive workplace where all qualified candidates have equal opportunity for employment regardless of background or identity.