Bistro

The position is with Courtyard by Marriott located at 6703 Abercorn St, Savannah, Georgia. Courtyard is part of Marriott International, a leading global hospitality company known for its commitment to exceptional guest service and innovation in the hotel industry. Marriott International fosters an inclusive and diverse workplace culture where associates' unique backgrounds are valued and celebrated, creating a welcoming environment for employees and guests alike. Courtyard is specifically designed to cater to business travelers, providing a tailored experience that goes beyond just accommodations by offering thoughtful amenities and a comfortable atmosphere that empowers guests throughout their stay.

This role is for a full-time, non-management Guest Service Expert within the Food and Beverage and Culinary category. The position is focused on delivering an outstanding guest experience by providing essential services that enhance the overall dining and hospitality environment. The Guest Service Expert's responsibility is not merely to serve food and beverages but to create memorable and unique experiences for guests that complement their meal and stay at Courtyard.

The Guest Service Expert takes initiative by setting tables, communicating effectively with kitchen staff, engaging with guests to attend to their needs, and maintaining cleanliness in work areas. This role requires active involvement in day-to-day operations to ensure that guests enjoy seamless and attentive service from the moment they enter to when they leave. The position demands physical activity such as standing, sitting, or walking for long periods, and the ability to safely manage the physical demands of the job—including lifting and handling objects up to 50 pounds with assistance. The role also requires the ability to read and understand menus accurately to better assist guests.

This team member plays a crucial role in maintaining a safe and professional workplace in which company policies and quality standards are followed rigorously. Professionalism in appearance, communication, and conduct is expected to align with Courtyard's brand reputation. Working in this position provides an opportunity to be part of a small, dynamic, and ambitious team that values continuous learning and development, with a strong focus on guest satisfaction and having fun while working.

Preferred qualifications for this role include at least a high school diploma or GED equivalent, with less than one year of related work experience, highlighting that this is an entry-level position with opportunities for growth within Marriott's portfolio of brands. No supervisory experience or additional certifications are necessary, making this a great opportunity for individuals starting their career in hospitality or building experience in food and beverage services.

Joining Courtyard means becoming part of an international network that prioritizes equal opportunity employment and inclusive practices, ensuring no discrimination based on disability, veteran status, or other protected categories. The company’s commitment to diversity and inclusion enhances the workplace culture, making Courtyard an employer of choice for those passionate about delivering excellent guest service and being part of a welcoming community.

In summary, this full-time Guest Service Expert position at Courtyard offers a unique chance to contribute to a leading hospitality brand dedicated to creating memorable guest experiences. The role involves diverse and dynamic daily responsibilities that go beyond serving food and drinks, focusing on hospitality excellence and teamwork. This position is ideal for individuals who enjoy interacting with guests, working in a fast-paced environment, and being part of a company that values culture, talent, and continuous improvement.