Job Overview

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Employment Type

Part-time
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Compensation

Hourly
Range $10.75 - $14.75
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Work Schedule

Day Shifts
Weekend Shifts
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Employee assistance program

Job Description

Spare Time Entertainment is a thriving entertainment company known for offering exciting and memorable experiences such as bowling, arcade games, laser tag, and escape rooms. With multiple locations and a focus on family-friendly fun, the company caters to guests of all ages, creating vibrant environments that bring people together for celebrations, team-building events, and casual outings. As a leader in the entertainment and recreation industry, Spare Time emphasizes guest satisfaction, safety, and excellent customer service to maintain its top reputation. The company provides a dynamic workplace where employees can grow and thrive within a supportive team culture. Employment is typically full-time or part-time with competitive salaries that reflect experience and responsibilities.

The Party Planner Assistant role at Spare Time Entertainment is a unique and engaging position that blends event coordination, guest services, and team leadership. The individual in this role is instrumental in ensuring that birthday parties and other scheduled events run smoothly and create lasting positive impressions on guests. Responsibilities include assisting the Event Planner with logistical tasks such as making confirmation calls, scheduling party staff, and mapping out event activities. The Party Planner Assistant plays a vital role in training new team members and maintaining high standards with ongoing education for seasoned employees. This position also demands strong supervisory skills as it involves managing party staff closely during events to guarantee efficiency and high-quality service. Interaction with guests is key, including greeting and escorting them to event areas, coordinating party activity times, and responding promptly to any concerns to ensure an exceptional experience. The role requires attention to detail in preparing party spaces, managing food and beverage orders, and aiding in event set-up and breakdown. Payment processing and managing the party tab at the register are also part of the duties, requiring accuracy and professionalism. This position has a lively, fast-paced work environment with loud atmospheres and occasional lighting effects such as lasers and strobes, which is typical within entertainment venues. Physical stamina is necessary as the job involves standing and walking for extended periods and lifting up to 50 pounds. Overall, this is an exciting opportunity for individuals passionate about events, customer service, and team leadership within the entertainment industry.

Job Requirements

  • High school diploma or equivalent preferred
  • 2+ years of guest service experience in a comparable field
  • Able to stand and walk for extended periods of time
  • Able to lift 50 pounds
  • Comfortable working in a loud environment with lighting effects such as lasers and strobes
  • Experience working with large crowds and children

Job Qualifications

  • High school diploma or equivalent preferred
  • 2+ years of guest service experience in a comparable field

Job Duties

  • Assist Event Planner with birthday party planning including making confirmation calls offering party enhancements scheduling Party Patrol team mapping out party lanes
  • Plan and conduct training for new teammates and continued education for the veteran team
  • Provide supervision and support to the party staff to ensure efficient event execution
  • Meet with each party parent during the event to proactively make changes to correct any potential issues
  • Aid in preparing party area and tables with required party supplies
  • Greet guests and escort them to the party area
  • Assist with the coordination of party activity times with guests and teammates within each department
  • Oversee the party patrol during the party bowling experience to secure shoes teach safety on the lanes deliver instructions manage the group and collect shoes back
  • Oversee the party patrol during the party gaming experience in arcade laser tag and/or escape room where applicable
  • Place food and beverage orders into the kitchen via paper order form or ringing through register
  • Ensure food and beverage orders are delivered in a timely manner and aid in delivery to party area
  • Assist with dessert and encourage singing
  • Aid in event breakdown and clean up to enable faster turnover for other guests
  • Assist front desk team with managing birthday tab on register
  • Collect birthday payments through the register and confirm any deposits have been applied to bill
  • Gather all required paperwork for the shifts
  • Interact professionally using Spare Time Service Standards Code S.E.R.V.E.
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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