Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $10.75 - $14.75
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Work Schedule

Day Shifts
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Benefits

Equal opportunity employer

Job Description

Spare Time is a dynamic and inviting entertainment company specializing in creating memorable experiences centered around bowling, arcade games, laser tag, and escape rooms. Renowned for its commitment to exceptional customer service and fun-filled environments, Spare Time caters to families, friends, and groups seeking engaging recreational activities. This company prides itself on fostering a community atmosphere while ensuring every event is executed with professionalism and care. As a recognized leader in the entertainment industry, Spare Time offers a vibrant workplace for dedicated individuals passionate about hospitality and guest satisfaction.

The role of the Party Host at Spare Time is pivotal in delivering seamless and enjoyable birthday party experiences to guests. The Party Host works closely with the Event Planner to coordinate and execute party plans, ensuring every detail from scheduling to party enhancements is perfectly managed. This position involves hands-on supervision of party staff, training new and veteran teammates, and maintaining consistent communication with party parents to proactively address any concerns. The Party Host is responsible for orchestrating all aspects of the event, including meal orders, guest greetings, activity coordination, and overseeing the party patrol team during bowling, arcade games, and laser tag experiences.

In addition, the Party Host plays a key role in preparing and breaking down party areas efficiently, ensuring a smooth transition for subsequent events. This role demands a strong focus on customer service standards, professionalism, and the ability to operate effectively in a lively environment that includes loud noise and special lighting effects. The employment type typically falls under part-time or full-time shifts with varying hours based on event schedules and party bookings. Though specific salary details are not provided, the position offers an opportunity for those enthusiastic about guest engagement and event management to grow within a reputable entertainment company.

Overall, this position is ideal for individuals who thrive in busy, energetic workplaces and have a passion for customer interaction, event coordination, and team leadership. The Party Host not only contributes to the fun but also ensures safety, organization, and the highest level of service, making every party a memorable occasion for both guests and staff. If you are someone who enjoys working with children and large groups, excels at multitasking, and possesses strong interpersonal skills, this role at Spare Time offers a rewarding career opportunity in the entertainment and hospitality industry.

Job Requirements

  • High school diploma or equivalent preferred
  • 2+ years of guest service experience in a comparable field
  • Able to stand and walk for extended periods of time
  • Able to lift 50 pounds
  • Comfortable working in a noisy environment with lighting effects such as lasers and strobes
  • Experience working with large crowds and children

Job Qualifications

  • High school diploma or equivalent preferred
  • 2+ years of guest service experience in a comparable field

Job Duties

  • Assist Event Planner with birthday party planning including making confirmation calls, offering party enhancements, scheduling Party Patrol team, mapping out party lanes
  • Plan and conduct training for new teammates and continued education for the veteran team
  • Provide supervision and support to the party staff to ensure efficient event execution
  • Meet with each party parent during the event to proactively make changes to correct any potential issues
  • Aid in preparing party area and tables with required party supplies
  • Greet guests and escort them to the party area
  • Assist with the coordination of party activities times with guests and teammates within each department
  • Oversee the party patrol during the party bowling experience as they help to secure shoes, teach safety on the lanes, deliver instructions, manage the group, and collect shoes back
  • Oversee the party patrol during the party gaming experience in arcade, laser tag, and/or escape room where applicable
  • Place food and beverage order into kitchen via paper order form or register
  • Ensure food and beverage orders are delivered in a timely manner and aid in delivery to party area
  • Assist with dessert and encourage singing
  • Aid in event breakdown and clean up to allow faster turnover for other guests
  • Assist front desk team with managing the birthday tab on the register
  • Collect birthday payments through the register and confirm deposits have been applied to the bill
  • Gather all required paperwork for shifts
  • Interact professionally using Spare Time Service Standards Code S.E.R.V.E
  • Other duties as assigned

Job Criteria

Experience

Mid Level (3-7 years)


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