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Birthday Party / Events Coordinator

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $27.00
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Work Schedule

Weekend Shifts
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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Equal opportunity employer

Job Description

Michaels is a leading creative destination in North America, renowned for its extensive selection of arts and crafts supplies, framing, and creative inspiration. Founded in 1973 and headquartered in Irving, Texas, Michaels operates over 1,300 stores across 49 states and Canada, along with a strong online presence at Michaels.com and Michaels.ca. Additionally, Michaels owns Artistree, a manufacturer specializing in custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated marketplace for handmade goods. Michaels is committed to fueling the joy of creativity for customers of all ages and skill levels, fostering a welcoming environment for creative expression and innovative... Show More

Job Requirements

  • Ability to remain standing for long periods
  • ability to move throughout the store
  • ability to bend, lift, carry, reach, and stretch regularly
  • ability to lift heavy boxes and access high shelves using ladder or equipment
  • must satisfy federal, state, and local legal requirements for employment
  • ability to perform essential job functions with or without reasonable accommodation
  • able to work nights, weekends, and early mornings as needed

Job Qualifications

  • High school diploma or equivalent
  • retail or customer service experience required
  • experience working with children and children’s events
  • excellent people skills
  • strong communication skills including written, verbal, and listening
  • organizational and interpersonal skills
  • creative problem-solving skills
  • ability to handle job stress and interact effectively with others
  • energetic and enthusiastic personality

Job Duties

  • Plan and coordinate multiple events including children’s birthday parties and craft classes
  • engage clients of all ages by creating a fun and creative environment
  • demonstrate and instruct craft projects and perform activities such as face painting
  • facilitate party add-ons like goody bags and balloons according to company standards
  • communicate event details with clients and store team members
  • complete administrative tasks including answering emails and making phone calls
  • adjust event plans based on client feedback and needs
  • create backup or emergency plans for events
  • ensure client satisfaction for scheduled events
  • uphold cleanliness and safety standards by setting up and cleaning before and after events
  • help customers shop and locate products
  • provide fast and friendly checkout experience
  • promote rewards program and complete enrollments
  • educate customers on Voice of Customer survey
  • assist with online order processes including BOPIS and Ship From Store
  • participate in truck unloading, stocking, and planogram processes
  • perform merchandise recovery and maintenance
  • support shrink and safety programs
  • adhere to SOPs and company programs for compliance
  • interact respectfully and project a positive image
  • cross-train in custom framing selling and production
  • participate in daily store cleanliness activities such as sweeping and dusting
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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