Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
flexible scheduling
Job Description
Michaels is a leading creative destination in North America, operating over 1,300 stores across 49 states and Canada, with an extensive online presence at Michaels.com and Michaels.ca. Founded in 1973 and headquartered in Irving, Texas, Michaels is renowned for being the best place for all things creative, offering a wide range of crafting supplies, custom framing, and specialty merchandise. The company also owns Artistree, a manufacturer of custom framing merchandise, and MakerPlace by Michaels, a marketplace dedicated to handmade goods. Michaels is committed to fostering an inclusive environment where all team members and customers can create, innovate, and collaborate. The... Show More
Job Requirements
- High school diploma or equivalent
- ability to stand for long periods
- ability to lift heavy boxes and access high shelves using ladders or similar equipment
- ability to perform physical tasks including bending, carrying, reaching, and stretching
- availability to work nights, weekends, and early mornings
- willingness to engage in the interactive process for reasonable accommodations if needed
- compliance with federal, state, and local job requirements
- strong interpersonal and communication skills
- previous experience in retail or event coordination
Job Qualifications
- Experience working with children and children’s events
- retail or customer service experience
- excellent people skills
- good communication skills including written, verbal, and nonverbal communication
- organizational skills
- interpersonal skills
- creative problem-solving skills
- energetic and enthusiastic personality
- ability to handle job stress and interact effectively with guests and co-workers
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- engage with clients of all ages by creating an environment of fun and creativity
- demonstrate and instruct craft projects and perform activities like face painting
- facilitate party add-ons such as goody bags and balloons to company standards
- communicate event details with clients and team members
- complete administrative tasks including emails, phone calls, and paperwork
- adjust event plans based on client feedback
- create backup plans for events
- ensure client satisfaction for scheduled events
- uphold cleanliness and safety standards before and after events
- help customers shop and locate products
- provide fast and friendly checkout experience
- promote Rewards program and Private Label Credit Cards
- educate customers on Voice of Customer survey
- assist with Omni channel processes including Buy Online Pickup in Store and Ship From Store
- participate in truck unloading, stocking, and planogram processes
- complete merchandise recovery and store maintenance
- perform Store in Stock Optimization and set duties
- support shrink and safety programs
- adhere to Standard Operating Procedures and company policies
- interact positively and respectfully with others
- cross-train in Custom Framing selling and production
- participate in daily store cleanliness activities
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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