Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $22.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
Tuition Assistance
Employee Discounts
Flexible Schedule
Job Description
Michaels is a leading arts and crafts retail company operating over 1,300 stores across North America, including the Portland, ME location. Founded in 1973 and headquartered in Irving, Texas, Michaels serves as the premier creative destination for customers seeking supplies for a wide range of crafts, hobbies, and creative projects. The company also owns Artistree, a custom and specialty framing manufacturer, and MakerPlace by Michaels, a marketplace for handmade goods. Michaels’ mission is to fuel the joy of creativity by providing an inspiring and supportive environment for customers and team members alike. Known for its community engagement and dedication to... Show More
Job Requirements
- Retail and customer service experience required
- Ability to remain standing for long periods
- Ability to move throughout the store
- Capability to bend, lift, carry, reach, and stretch regularly
- Ability to lift heavy boxes and access high shelves using ladder or similar equipment
- Must satisfy federal, state, and local legal requirements of the job
- Availability to work nights, weekends, and early mornings as needed
- Ability to perform essential job functions with or without reasonable accommodation
Job Qualifications
- Experience working with children and children’s events
- Retail and customer service experience
- Excellent people skills
- Good communication skills including written, verbal, and nonverbal
- Strong organizational and interpersonal skills
- Creative problem-solving abilities
- Ability to handle job stress and interact effectively with others
- Energetic and enthusiastic personality
Job Duties
- Plan and coordinate multiple events including children’s birthday parties and craft classes
- Engage clients of all ages in a fun and creative environment
- Demonstrate and instruct craft projects and perform face painting
- Facilitate party add-ons such as goody bags and balloons
- Communicate events with clients and store team members
- Complete administrative tasks including emails, phone calls, and paperwork
- Adjust event plans based on client feedback and create backup plans
- Ensure client satisfaction and uphold cleanliness and safety standards
- Help customers shop and locate products
- Provide fast and friendly checkout experience
- Promote Rewards program and Private Label Credit Cards enrollments
- Educate customers on Voice of Customer survey
- Assist with Buy Online Pickup In Store and Ship From Store processes
- Participate in unloading trucks, stocking, and planogram processes
- Complete merchandise recovery and maintenance
- Support shrink and safety programs
- Adhere to Standard Operating Procedures and company policies
- Interact positively and respectfully with customers and team members
- Cross train in Custom Framing selling and production
- Participate in daily store cleanliness including sweeping and dusting
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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