Billing and Contract Specialist

Baker Hughes is a leading global energy technology company renowned for delivering innovative solutions aimed at making energy safer, cleaner, and more efficient. With a rich history spanning over a century and operations in more than 120 countries, Baker Hughes combines deep industrial expertise with advanced engineering and cutting-edge digital technologies. The company serves a diverse clientele across the oil and gas sectors, industrial markets, and emerging energy fields, actively contributing to the transition towards sustainable energy. Baker Hughes is committed to fostering innovation and progress while maintaining a strong focus on ethics, diversity, and inclusion in the workplace. As an established player in the energy technology realm, the company continuously pioneers efforts to support energy production, transformation, and decarbonization worldwide.

The role of Commercial Operations Specialist at Baker Hughes is integral to enhancing the company’s sales effectiveness and streamlining commercial processes. This position focuses on sales analytics, customer relationship management (CRM) governance, billing accuracy, as well as commercial planning and forecasting. The specialist supports sales teams by optimizing resource allocation, managing territory coverage, and overseeing sales incentives to boost overall productivity. Additionally, the role involves ownership of Inquiry to Order (ITO) processes and facilitating business reviews to ensure that commercial operations run smoothly across the region. The Commercial Operations Specialist is also responsible for handling standardized product offerings, providing client guidance, contributing to pricing strategies within defined frameworks, and maintaining billing and invoice accuracy while managing disputes when necessary. The position requires a detail-oriented, analytical mindset paired with strong communication and leadership skills to effectively manage competing priorities and drive problem-solving initiatives. This role offers flexible working patterns, including adaptable hours, promoting a healthy work-life balance to accommodate personal and professional commitments. With an emphasis on continuous development, well-being, and leadership opportunities, Baker Hughes encourages its team members to bring their authentic selves to work and thrive in a collaborative environment. By joining as a Commercial Operations Specialist, you are stepping into a dynamic role where your contributions make a measurable impact on the company’s commercial success and the broader energy industry transformation.