Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $37,000.00 - $40,000.00
Benefits
Full time hours
Job stability
Paid Time Off
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
Referral program
career growth
Annual performance reviews
Job Description
Afni is a respected and well-established company specializing in customer experience solutions, particularly in the insurance sector. Founded in 1936, Afni has grown into one of the nation's premier providers of business process outsourcing services, focusing on delivering exceptional customer service and innovative solutions to a variety of industries, including insurance, healthcare, and telecommunications. With a firm commitment to fostering diverse, inclusive, and empowering workplaces, Afni offers career growth opportunities, competitive compensation, and robust benefits to its employees.
Afni is currently seeking dedicated Bilingual/Spanish Representatives to join their team. This role is critical within one of the most sustainable industr... Show More
Afni is currently seeking dedicated Bilingual/Spanish Representatives to join their team. This role is critical within one of the most sustainable industr... Show More
Job Requirements
- Must be 18 years of age
- Must have GED or high school diploma
- Must be legally permitted to work in the United States
Job Qualifications
- At least six months working in a service or sales environment
- Ability to work in a fast-paced environment
- Ability to multitask and use effective time management
- Ability to communicate written and verbally in both Spanish and English
- Computer skills
Job Duties
- Take inbound calls and conduct a consultation to identify the prospective insured’s needs
- Take control of the conversation and match products and solutions that will best meet those needs
- Educate the customers on our insurance products and services while identifying opportunities to sell additional products
- Read all verbatim and ensure all coverages and solutions are communicated effectively using the provided resources
- Solve problems and formulate solutions for customers by researching, analyzing, and resolving inquiries regarding insurance and service-related issues
- Engage in a conversation with people from all walks of life
- Provide and customize assistance according to the policyholder’s needs
Job Location
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