Bilingual Restaurant General Manager

Ojos Locos is a vibrant and well-established restaurant brand known for its lively atmosphere, flavorful menu, and dedication to excellent customer service. The company prides itself on creating a welcoming environment where guests can enjoy a unique dining experience that encompasses both quality food and convivial ambiance. As a leader in the restaurant industry, Ojos Locos emphasizes strong operational standards, financial accountability, and employee development to foster continual growth and profitability. The restaurant is dedicated to upholding its brand concept through strict adherence to company policies, high standards of cleanliness, and comprehensive staff management.

The role of the General Manager at Ojos Locos is pivotal to the successful operation of the restaurant. This position requires an individual who is not only passionate about hospitality but also possesses strong leadership qualities and a deep understanding of restaurant management. The General Manager is responsible for overseeing all aspects of store operations, ensuring that the restaurant remains profitable, efficient, and consistent with the Ojos Locos brand. This includes managing costs such as food, beverage, supplies, utilities, and labor, while also maintaining thorough financial oversight including invoicing and payroll tasks.

In addition to financial management, the General Manager enforces sanitary and safety practices, upholding local, state, and federal regulations to guarantee a safe environment for both guests and staff. They supervise various managerial roles including Assistant Managers and Kitchen Managers, as well as hourly employees, ensuring that all teams are aligned with the company's values and performance expectations. An essential part of the position is employee development through continuous feedback and training, which helps cultivate a motivated and skilled workforce.

The General Manager is also instrumental in creating an outstanding dining experience by maintaining restaurant cleanliness, enforcing uniform standards, managing customer relations, and handling complaints professionally and efficiently. To further enhance customer retention, they are encouraged to develop strategies that foster a loyal patron base. Proficiency in operating and troubleshooting the POS system is necessary to ensure smooth daily transactions.

This position requires someone with a minimum of 3-4 years of restaurant management experience and specific qualifications related to liquor licensing and food management. Bilingual communication skills in English and Spanish are mandatory, as well as the flexibility to work during nights, weekends, holidays, and peak business hours. The physical demands of this role are significant, requiring stamina for standing long hours and the ability to lift heavy items.

Ojos Locos offers a dynamic and fast-paced work environment where the General Manager plays a key role in the success of the establishment. The company is committed to equality and diversity, providing an inclusive workplace where all employees can thrive. This full-time position offers the opportunity to lead a dedicated team in a well-respected restaurant brand with room for professional growth and development.