Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $22.25
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Paid holidays
Training and Development
Job Description
Ojos Locos is a vibrant restaurant chain known for its lively atmosphere and authentic Mexican cuisine. With a strong commitment to providing exceptional customer service and a welcoming environment, Ojos Locos has established itself as a popular destination for guests seeking an enjoyable dining experience. The company values its employees as the heart of its success and is dedicated to fostering a supportive and engaging workplace culture. As a restaurant group, Ojos Locos emphasizes quality food preparation, efficient service, and operational excellence to maintain high standards across all its locations.
The Assistant Manager role at Ojos Locos is integral to the daily operations and overall success of the restaurant. This position involves managing both the front-of-house and back-of-house teams, including Chicas and kitchen staff. The Assistant Manager is responsible for recruiting, developing, mentoring, and coaching team members to ensure they perform their roles effectively and contribute to a positive work environment. Additionally, this role requires overseeing financial responsibilities such as inventory management, food ordering, and controlling labor costs to optimize profitability. The Assistant Manager plays a key part in maintaining compliance with health and safety regulations, enforcing cleanliness standards, and upholding the restaurant's professional image.
This full-time position demands strong leadership skills, multitasking abilities, and a customer-focused mindset. The Assistant Manager must ensure that the restaurant meets company standards for service levels, quality, and guest satisfaction. Handling guest complaints promptly and effectively is crucial to turning dissatisfied customers into loyal patrons. The role also involves scheduling and shift management to maintain smooth operations during peak and off-peak hours. Physical stamina is important, as the job requires standing and moving for long periods, often in a busy and loud environment. Fluency in both English and Spanish is necessary to communicate efficiently with team members and guests. Overall, the Assistant Manager at Ojos Locos is a dynamic leadership position offering the opportunity to grow within a reputable restaurant brand dedicated to delivering exceptional food and service experiences.
The Assistant Manager role at Ojos Locos is integral to the daily operations and overall success of the restaurant. This position involves managing both the front-of-house and back-of-house teams, including Chicas and kitchen staff. The Assistant Manager is responsible for recruiting, developing, mentoring, and coaching team members to ensure they perform their roles effectively and contribute to a positive work environment. Additionally, this role requires overseeing financial responsibilities such as inventory management, food ordering, and controlling labor costs to optimize profitability. The Assistant Manager plays a key part in maintaining compliance with health and safety regulations, enforcing cleanliness standards, and upholding the restaurant's professional image.
This full-time position demands strong leadership skills, multitasking abilities, and a customer-focused mindset. The Assistant Manager must ensure that the restaurant meets company standards for service levels, quality, and guest satisfaction. Handling guest complaints promptly and effectively is crucial to turning dissatisfied customers into loyal patrons. The role also involves scheduling and shift management to maintain smooth operations during peak and off-peak hours. Physical stamina is important, as the job requires standing and moving for long periods, often in a busy and loud environment. Fluency in both English and Spanish is necessary to communicate efficiently with team members and guests. Overall, the Assistant Manager at Ojos Locos is a dynamic leadership position offering the opportunity to grow within a reputable restaurant brand dedicated to delivering exceptional food and service experiences.
Job Requirements
- 3-4 years of previous restaurant manager experience
- 2-4 years high volume bar restaurant experience
- Liquor license certification is mandatory
- Food manager certificate required
- Ability to effectively communicate in English and Spanish
- Availability to work during holidays nights and weekends with increased hours during peak times
Job Qualifications
- 3-4 years of previous restaurant manager experience
- 2-4 years high volume bar restaurant experience
- Ability to effectively communicate in English and Spanish
- Liquor license certification
- Food manager certificate
Job Duties
- Adhere to company standards and service levels to increase sales and minimize costs including food beverage supply utility and labor
- Responsible for ensuring that all financial invoices reporting and personnel payroll related administrative duties are completed accurately on time and in accordance with company policies and procedures
- Enforce sanitary practices for food handling general cleanliness and maintenance of federal state and local laws
- Responsible for ensuring consistent high quality of food preparation
- Maintain a professional restaurant image including restaurant cleanliness proper uniforms and appearance standards
- Ensure proper security procedures are in place to protect employees guests and company
- Manage shifts which include daily decision making scheduling planning while upholding standards product quality
- Ensure positive guest service in all areas Respond to complaints taking all appropriate actions to turn dissatisfied guests into return customers
- Investigate and resolve complaints concerning food quality
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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