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Bilingual Receptionist / Office Assistant -Spanish

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Salary
Range $37,000.00 - $55,000.00
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Work Schedule

Standard Hours
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Benefits

stable work environment
training provided
Opportunity for advancement
flexible schedule
Professional office setting

Job Description

Drew Edmond - State Farm Insurance Agency, located in Lincoln, NE, is a reputable insurance provider dedicated to helping individuals, families, and small businesses protect what matters most. As part of the larger State Farm family, this agency maintains the core values of excellent customer service, integrity, and community involvement. The agency prides itself on fostering a supportive and growth-oriented workplace where team members are encouraged to develop their skills, contribute meaningfully, and build a rewarding career.

This Bilingual Receptionist / Office Assistant position is a part-time role designed for Spanish and English speakers who are eager to join a professional and stable office environment. The agency offers a competitive base pay of $18 per hour along with valuable work experience and opportunities for advancement. This role is an excellent fit for individuals who enjoy interacting with people, appreciate a consistent weekday schedule, and want to acquire important skills in office administration, customer service, and insurance operations. No prior insurance experience is necessary as comprehensive training and ongoing support are provided.

The position primarily involves serving as the initial point of contact for clients by welcoming and assisting them both in person and over the phone. Responsibilities also include scheduling appointments, managing basic office communications, and routing inquiries to appropriate team members. The receptionist/assistant will be responsible for helping update customer records, processing payments, and supporting various general administrative tasks. By fulfilling these duties, the role ensures the smooth running of daily office operations and helps create a positive and professional atmosphere that reflects the agency's commitment to excellent customer service.

The Drew Edmond State Farm Agency actively encourages personal and professional growth among its employees. Successful candidates will have the opportunity to pursue a Property and Casualty insurance license, with assistance provided by the agency throughout the process. This opportunity could lead to expanded responsibilities and career advancement within the insurance field, making this position ideal for someone seeking long-term career development in a supportive and stable environment.

Overall, the agency offers a meaningful work experience where employees are valued for their contributions and motivated to develop their careers. The Lincoln-based location benefits from being part of a well-known insurance network, with a mission focused on helping clients manage risk, recover from unexpected events, and achieve their dreams. If you are a bilingual professional with strong communication skills and a passion for customer service, this part-time role at a reputable State Farm office provides both a rewarding job and a stepping stone toward a promising career in insurance and office administration.

Job Requirements

  • Fluent in Spanish and English
  • No prior insurance experience required
  • Comfortable speaking with people in person and on the phone
  • Strong communication and organizational skills
  • Detail-oriented with basic computer skills
  • Friendly, professional, and reliable

Job Qualifications

  • Friendly, professional, and reliable
  • Comfortable speaking with people in person and on the phone
  • Strong communication and organizational skills
  • Detail-oriented with basic computer skills (Microsoft Office / general office software)
  • No prior insurance experience required
  • Bilingual, fluent in Spanish and English

Job Duties

  • Welcome and assist customers in person and by phone
  • Schedule appointments and manage basic office communications
  • Answer questions and route inquiries to team members
  • Help update customer records and process payments
  • Provide a positive first impression for the office
  • Support general administrative and office tasks

Job Criteria

Experience

No experience required


Job Location

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