Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Benefits
Comprehensive benefits package
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Professional development opportunities
supportive work environment
Job Description
Avance Care is a leading independent primary care network that has been rapidly expanding across North Carolina, with 37 practice locations spanning the Triangle region (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington. As one of the largest primary care providers in the state, Avance Care is committed to delivering comprehensive healthcare services that emphasize compassion, innovation, and patient-centered care. Their approach integrates physical, mental, and emotional health to ensure well-rounded support for every patient they serve. This commitment to quality care, combined with a progressive work culture, makes Avance Care a highly respected and sought-after place to build a healthcare... Show More
Job Requirements
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Willingness to work 12-hour weekday shifts
- Ability to work rotating weekend schedule
- Ability to thrive in a fast-paced environment
Job Qualifications
- Related degree preferred
- At least one year of medical front desk experience
- Strong verbal and written communication skills
- Ability to maintain confidentiality and integrity
- Demonstrated growth mindset
- Flexibility and resilience
Job Duties
- Meet, greet, and assist patients promptly, efficiently, and in a professional manner
- Set up new patients and update current patients information in the EMR system
- Schedule and reschedule appointments, as well as coordinate walk-in patients
- Answer phone calls promptly and relay messages when necessary
- Maintain the front desk and reception area in an organized, orderly fashion
- Collect co-payments, deductibles, and co-insurances
- Process referrals and provide complete and accurate referral information to our patients
- Balance cash register and ensure all credit payments are accurate
- Explain fees, services, and policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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