Bilingual In House Marketing Concierge (Japanese/English)

Hilton Grand Vacations is a prominent leader in the vacation ownership industry, recognized for its steadfast commitment to innovation, quality, and continuous growth. With over 30 years of experience, the company has built a reputable foundation based on creating memorable experiences for owners and guests. Hilton Grand Vacations operates a diverse range of resorts, call centers, and corporate offices, all dedicated to exceptional service and guest satisfaction. The company prides itself on fostering a supportive work culture that values work-life balance and family-friendly benefits, which has earned it acclaim, including high rankings in Newsweek's "America's Greatest Workplaces for Parents and Families." Team members enjoy an engaging environment centered on career growth, learning opportunities, and recognition for outstanding contributions.

This role is for a Bilingual In House Marketing Concierge based in Hawaii, working full-time with a flexible schedule that includes weekends and holidays. The position offers a competitive pay rate of 17 dollars per hour, plus commission and bonuses through a structured compensation plan. Specially tailored for Hawaiian marketing representatives, Hilton Grand Vacations offers a guaranteed incentive of 2,500 dollars per month for up to six months. Bilingual representatives who speak Japanese and English have targeted annual earnings up to 120,000 dollars, with high performers potentially earning beyond this. From day one, employees receive comprehensive benefits including medical, dental, and vision insurance, as well as financial wellness programs such as a 401k with company match, life insurance, and stock purchase options. Additional perks include discount travel programs, a generous paid time off program, paid sick days, and numerous opportunities for advancement within the company.

The core responsibilities of the In House Marketing Concierge position involve promoting and booking vacation ownership presentations and mini-vacation packages for eligible onsite owners, guests, and visitors. As a concierge, you will provide personalized service by recommending local dining experiences and attractions, all while effectively communicating ownership opportunities. Excellent customer service skills are essential, as you will distribute approved promotional information and represent the professional image of Hilton Grand Vacations. Additionally, you will assist in the implementation and tracking of current and future marketing programs, ensuring their successful execution to support business growth. This role offers a dynamic and rewarding experience for individuals passionate about hospitality, sales, and marketing within a premier vacation ownership environment.