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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $18.00 - $19.50
Work Schedule
Standard Hours
Benefits
Paid Time Off
Health Insurance
Dental Insurance
Job Description
Mountain View Pain Center (MVPC) is a premier comprehensive and multidisciplinary pain management group dedicated to providing relief from pain while promoting the restoration of patient function and overall wellness. MVPC is renowned for its team of double-board certified physicians in Pain Medicine, who are leaders in their respective fields. The center employs a unique, physician-led, team-based approach to pain care, ensuring that patients receive personalized and effective treatment plans tailored to their specific needs. This dynamic model integrates an array of services including chiropractic care, massage therapy, acupuncture, physical therapy, interventional pain treatments, medication management, and regenerative therapy, making... Show More
Job Requirements
- High school diploma or equivalent
- 1-3 years of customer service experience
- Proficient computer and typing skills
- Friendly and professional demeanor with excellent communication skills
- Bilingual Spanish speaking
- Must have TB test at the time of hire
- Prior experience in healthcare or administrative roles preferred
Job Qualifications
- High school diploma or equivalent
- 1-3 years of customer service experience
- Proficient computer and typing skills
- Friendly and professional demeanor with excellent communication skills
- Bilingual, Spanish speaking
- Prior experience in healthcare or administrative roles preferred
Job Duties
- Greet and check in patients and visitors in a courteous, professional manner
- Schedule and confirm patient appointments
- Collect insurance details and co-payments as needed
- Answer incoming calls, check voicemails, and assist with inquiries or direct them appropriately
- Make outbound calls to reschedule missed or canceled appointments
- Scan and upload patient documents accurately and efficiently
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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