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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) retirement plan
Paid holidays
Paid Time Off
basic life insurance
AD&D insurance
voluntary life insurance
Voluntary Short-term Disability
voluntary long-term disability
ON DEMAND PAY
Job Description
Familia Dental, established in 2008, is a well-respected dental practice located in Racine that has grown rapidly due to its commitment to quality dentistry paired with a caring and compassionate approach to patient care. Our office prides itself on upholding core values such as quality, honesty, and a genuine concern for the health and wellbeing of every individual we serve. We believe in maintaining strong community ties through outreach programs, and we also emphasize internal growth, creating a supportive environment where employees can develop their skills and advance their careers. Joining our team means becoming part of a family-oriented practice... Show More
Job Requirements
- High school diploma or equivalent
- basic computer skills
- customer service experience preferred
- ability to handle multiple tasks simultaneously
- excellent communication skills
- ability to work Saturdays
- availability to work full shifts 8-10 hours per day
- ability to maintain patient confidentiality
- willingness to comply with HIPAA and OSHA regulations
- experience with dental office procedures preferred
Job Qualifications
- Excellent customer/patient service and verbal communication skills
- ability to read, write, speak and understand information and effectively present information one-on-one with patients
- ability to apply common sense understanding to carry out details written or verbally instructed
- basic computer knowledge
- experience with dental management software preferred
- ability to work in fast paced, patient-focused environment
- organizational skills and detail oriented
- interpersonal and listening skills
- requires excellent customer service skills
- previous dental office experience preferred but not required
- bilingual
- training provided
Job Duties
- Greet and check in patients
- answer the phone and schedule appointments
- maintain patient accounts and records
- know and understand insurance plan rules and protocols and follow them
- have patience and ability to be sensitive to patient emotions
- listen to patients and other healthcare workers and follow directions from a Dentist or supervisor
- verify patient's insurance
- ensure all record keeping requirements are fully and accurately completed
- submit claims to insurance companies
- notify Office Manager of equipment trouble or general safety concerns
- attend and participate in morning huddles, chart reviews and regular office meetings
- follow company policy and procedures
- understand and follow HIPAA regulations, state and Federal OSHA laws and safety standards and maintain confidentiality
- other tasks as assigned
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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