Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $15.25 - $19.50
Benefits
Medical insurance
Dental Insurance
Disability insurance
Life insurance
Vision Insurance
Retirement Plan
Paid Time Off
vacation days
sick days
holiday days
Tuition benefit
ECO Pass
Job Description
The University of Colorado Anschutz Medical Campus is a renowned academic and medical institution that offers comprehensive educational, clinical, and research opportunities in health sciences. It is committed to improving the health and wellness of the community through outstanding patient care, innovative research, and exemplary education. Within this dynamic environment, the College of Nursing plays a pivotal role by preparing highly skilled nursing professionals who excel in healthcare delivery, education, and leadership. The College is dedicated to fostering an inclusive and collaborative culture that values diversity and encourages continuous learning and professional growth.
The University of Colorado College of Nursing is currently seeking a full-time Bilingual Front Desk Receptionist to join its federally qualified community health center, Sheridan Health Services Community Clinic, located in Denver, CO. This role is essential to providing front-line customer service and administrative support across multiple service areas including pediatrics, primary care, obstetrics, dental, and behavioral health. Sheridan Health Services is a nurse-managed, multi-site community health center that serves primarily residents from Arapahoe, Denver, and Jefferson counties. Approximately 65% of its patient population identifies as Latinx, with a significant number requiring care in Spanish, making bilingual skills a vital requirement for this position.
The Bilingual Front Desk Receptionist will be cross-trained to work across service lines, ensuring smooth clinic operations and high-quality patient experiences. Responsibilities include welcoming and checking in patients and visitors, verifying and updating patient records, managing appointment schedules and incoming calls, processing insurance verifications, and maintaining confidentiality in compliance with HIPAA regulations. Additionally, this role involves administrative duties such as addressing billing inquiries, handling correspondence, coordinating mail distribution, and supporting clinic policies and procedures. The receptionist acts as a vital liaison between patients and healthcare providers to facilitate effective communication and coordination.
This opportunity offers a competitive starting salary range of $39,841 to $43,831 annually and a comprehensive benefits package including multiple medical and dental plan options, disability and life insurance, a retirement plan with employer contributions, paid time off, vacation and sick leave, tuition benefits, and reduced public transportation rates. The University of Colorado fosters a supportive work environment with a commitment to employee well-being and professional development.
Candidates should possess a minimum of two years of clerical experience or equivalent college coursework. Bilingual proficiency in Spanish and English at a conversational level is required to communicate effectively with the diverse patient community served by the clinic. Experience with Microsoft Office, electronic health record systems, and health insurance processes is highly preferred. Strong organizational skills, attention to detail, and a professional demeanor in a fast-paced healthcare setting are essential qualities for success in this role.
This position is onsite at the Sheridan Health Services locations in Denver and may require flexibility to work at other clinic sites as needed. The University of Colorado embraces equal opportunity employment practices, supports accommodations for applicants with disabilities, and requires background checks to ensure a safe workplace. By joining the College of Nursing as a Bilingual Front Desk Receptionist, individuals contribute directly to advancing healthcare access and quality for underserved populations while gaining valuable experience in a leading academic medical center environment.
The University of Colorado College of Nursing is currently seeking a full-time Bilingual Front Desk Receptionist to join its federally qualified community health center, Sheridan Health Services Community Clinic, located in Denver, CO. This role is essential to providing front-line customer service and administrative support across multiple service areas including pediatrics, primary care, obstetrics, dental, and behavioral health. Sheridan Health Services is a nurse-managed, multi-site community health center that serves primarily residents from Arapahoe, Denver, and Jefferson counties. Approximately 65% of its patient population identifies as Latinx, with a significant number requiring care in Spanish, making bilingual skills a vital requirement for this position.
The Bilingual Front Desk Receptionist will be cross-trained to work across service lines, ensuring smooth clinic operations and high-quality patient experiences. Responsibilities include welcoming and checking in patients and visitors, verifying and updating patient records, managing appointment schedules and incoming calls, processing insurance verifications, and maintaining confidentiality in compliance with HIPAA regulations. Additionally, this role involves administrative duties such as addressing billing inquiries, handling correspondence, coordinating mail distribution, and supporting clinic policies and procedures. The receptionist acts as a vital liaison between patients and healthcare providers to facilitate effective communication and coordination.
This opportunity offers a competitive starting salary range of $39,841 to $43,831 annually and a comprehensive benefits package including multiple medical and dental plan options, disability and life insurance, a retirement plan with employer contributions, paid time off, vacation and sick leave, tuition benefits, and reduced public transportation rates. The University of Colorado fosters a supportive work environment with a commitment to employee well-being and professional development.
Candidates should possess a minimum of two years of clerical experience or equivalent college coursework. Bilingual proficiency in Spanish and English at a conversational level is required to communicate effectively with the diverse patient community served by the clinic. Experience with Microsoft Office, electronic health record systems, and health insurance processes is highly preferred. Strong organizational skills, attention to detail, and a professional demeanor in a fast-paced healthcare setting are essential qualities for success in this role.
This position is onsite at the Sheridan Health Services locations in Denver and may require flexibility to work at other clinic sites as needed. The University of Colorado embraces equal opportunity employment practices, supports accommodations for applicants with disabilities, and requires background checks to ensure a safe workplace. By joining the College of Nursing as a Bilingual Front Desk Receptionist, individuals contribute directly to advancing healthcare access and quality for underserved populations while gaining valuable experience in a leading academic medical center environment.
Job Requirements
- Must be willing and able to work in patient care environment with exposure to biological hazards
- Must be willing and able to pass a sex offender background check
- Must be willing and able to work at alternate Sheridan Health Services clinic locations
- Must be willing and able to utilize bilingual skills (Spanish/English) at conversational level
- Experience providing support over phone and in person to diverse customers preferred
- Experience using Microsoft Office programs preferred
- Experience with public or private health insurance plans preferred
- Experience with electronic health record systems preferred
Job Qualifications
- Two years of general clerical experience
- College or university coursework may substitute for experience
- Ability to communicate effectively in writing and orally
- Outstanding customer service skills
- High level of attention to detail and accuracy
- Computer competency with basic Microsoft Office programs
- Ability to work flexible schedules across multiple service lines
- Knowledge of patient privacy rules including HIPAA
- Strong organizational and multitasking abilities
- Ability to maintain professional demeanor and positive attitude
- Capacity to maintain patient confidentiality
- Interpersonal skills to work with patients, families, and healthcare team
Job Duties
- Warmly welcome and promptly check in patients and visitors
- Accurately verify and update patient information
- Efficiently manage incoming calls, schedule appointments, and direct inquiries
- Notify relevant staff members of patient arrivals
- Process insurance verifications and obtain necessary authorizations
- Maintain and manage patient records ensuring confidentiality and HIPAA compliance
- Upload required patient documents to charts
- Address patient billing inquiries and process payments
- Prepare, manage, and distribute correspondence and reports
- Collect, sort, and distribute mail
- Provide clear information about clinic services and policies
- Handle patient concerns professionally and escalate as needed
- Coordinate appointment schedules with clinical staff
- Process billing and copays using EHR software
- Maintain a clean and organized reception area
- Monitor inventory levels and request supplies
- Support clinic policy adherence
- Participate in team meetings and improvement initiatives
- Adhere to safety and infection control protocols
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Your Profile Is Visible To Hiring Managers Across OysterLink.
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
How Candidates Get Hired Faster
Apply to 2–3 similar roles
Complete profile & get best matches
Check new opportunities daily
