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Bilingual Dental Front Desk | Temporary

Job Overview

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Employment Type

Temporary
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Standard Hours
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Benefits

Medical
Dental
Vision
FSA/HSA
Life insurance
Disability insurance
accident insurance
Hospital plans
Retirement Plan
Vacation Time
sick leave
Extended illness leave

Job Description

The hiring establishment is a dental clinic that is committed to delivering high-quality dental care services to its patients while fostering a welcoming and culturally sensitive environment. This dental clinic places a strong emphasis on providing excellent customer service and maintaining thorough and accurate dental health records to support patient care. As a well-established provider within the community, the clinic prioritizes communication, patient flow, and confidentiality to ensure a smooth and professional experience for all patients. The clinic offers a temporary front office support position designed for an individual who is bilingual in Spanish and English, which is vital to... Show More

Job Requirements

  • High school diploma or GED
  • One year of experience in a dental facility preferred
  • Bilingual in Spanish and English
  • Basic computer skills
  • Ability to work under pressure
  • Ability to meet deadlines
  • Excellent customer service skills
  • Sensitivity to low income and ethnic minority communities
  • Ability to work well in a team environment

Job Qualifications

  • High school diploma or GED
  • One year in a dental facility preferred
  • Bilingual in Spanish and English required
  • Basic computer, math, written and phone skills
  • Ability to work under pressure and handle multiple tasks at one time
  • Ability to meet deadlines on time
  • Excellent customer service and organizational skills
  • Sensitivity to low income, ethnic minority community
  • Able to flourish in a team management system

Job Duties

  • Accurate collection and balancing of patient payments
  • Quality scheduling of patients
  • Accurate preparation for the patient visit
  • Excellent customer service upon patient arrival and during the visit
  • Follow appropriate telephone protocol for patients and employees and vendors
  • Initiate, update and maintain electronic dental record
  • Dental health record related tasks including but not limited to scanning and transferring paper records into the EDR
  • Assist in the coordination/communication regarding patient care between front and back offices (i.e. when there is a security issue, patient concern, etc.)
  • Maintenance of confidentiality
  • Facilitation of patient flow
  • Maintain cultural sensitivity during the patient visit
  • Assist other pod members whenever possible
  • Oversee appropriate cleanliness and activity in patient lobby
  • PAR related duties
  • Reception and appropriate distribution of all clinic deliveries
  • Report signs of abuse/neglect to a clinic manager
  • Register patients into NextGen and update family members and any changes in patient status
  • Support the Dental team with all planned care initiatives

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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