MGM Resorts logo

Beverage Supervisor - MGM Springfield

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Range $20.50 - $1.00
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Work Schedule

Fixed Shifts
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Benefits

Free Meals
Free parking
Company Discounts
Professional Development
volunteer opportunities
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
401(k)

Job Description

MGM Resorts International is a globally recognized leader in the hospitality and entertainment industry, known for its luxury resorts, casinos, and vibrant nightlife experiences. Headquartered in Springfield, Massachusetts, this company combines the excitement of entertainment with world-class service, offering guests memorable moments in a dynamic and diverse environment. MGM Resorts fosters a culture where innovation, teamwork, and guest satisfaction are paramount, making it a top choice for passionate hospitality professionals. As a major player in the casino and resort sector, MGM Resorts International is committed to excellence and creating unique experiences that delight their guests and keep them coming back.

This role is for a Beverage Supervisor who will bring energy, leadership, and style to the bustling casino bar outlets within MGM Resorts. The position is designed for someone who thrives in fast-paced, high-energy environments and has a passion for hospitality and nightlife. At MGM Resorts, Beverage Supervisors lead front-of-house teams, ensuring smooth operations, excellent customer service, and adherence to company policies and standards. The starting pay rate is $20.50 per hour, reflecting the company’s commitment to providing competitive wages that comply with or exceed minimum wage standards. Overtime pay is available and is paid according to state mandates.

The Beverage Supervisor plays a critical role in managing staff schedules, covering shifts effectively, and maintaining communication between departments such as management, culinary teams, and service staff. Key responsibilities include overseeing proper check handling, delegating tasks effectively, and ensuring inventory management aligns with company policies. This role requires vigilance to detail, from inspecting food quality and proper labeling to analyzing financial reports to identify cost-saving opportunities. The Beverage Supervisor also maintains direct communication with guests, handling special requests and coordinating large party reservations to ensure a memorable guest experience.

In addition to daily operational management, the Beverage Supervisor supports employee development by coaching and training staff on policies and procedures and conducting performance evaluations. MGM Resorts offers employees a range of benefits, including access to medical, dental, vision, life insurance, and 401(k) plans, depending on eligibility. Employees also enjoy free meals in the dining room, free parking, and special discounts on hotel stays, food and beverage, retail, entertainment, and partner services such as travel and electronics.

Overall, this opportunity at MGM Resorts International is ideal for individuals with supervisory experience who are excited to be part of a live entertainment, hospitality-driven environment. The company values diversity, teamwork, and personal and professional growth, offering a supportive atmosphere where individuals can thrive and grow. Join MGM Resorts International and be part of a team dedicated to putting on 'The Show' every day for guests seeking excitement and exceptional service.

Job Requirements

  • High school diploma or GED
  • Minimum 2 years of supervisory experience
  • Ability to lead and motivate a team
  • Strong communication and organizational skills
  • Knowledge of inventory and purchasing procedures
  • Ability to analyze financial reports
  • Commitment to excellent customer service
  • Must be able to work varied shifts including nights and weekends

Job Qualifications

  • High school diploma or GED
  • Minimum 2 years of prior supervisory experience in a related field
  • Strong leadership and communication skills
  • Ability to manage schedules, staffing, and employee evaluations
  • Knowledge of inventory management and purchasing systems
  • Proficient in financial reporting and cost control
  • Excellent customer service and problem-solving abilities
  • Ability to work in a fast-paced, high-energy environment

Job Duties

  • Make daily floor plans per shift to ensure proper rotation and coverage of stations
  • Review staffing, schedules and vacations
  • coach and train on policies and procedures
  • perform employee evaluations and manage all issues related to attendance records and FileNet in general
  • Maintain contacts with cashiers to ensure correct policies and procedures for check handling / closing are maintained by service staff
  • Delegate responsibilities to employees and supervise tasks to completion, correctly and on time
  • Communicate with management, chefs and culinary staff in order to fulfill and address any issues or needs requested by guests and or other employees
  • Keep inventory form and stocking area updated
  • order supplies through the IP System and Purchasing and prepare purchase requisitions for any outlets
  • Inspect the food coming from support departments to assure freshness and quality
  • properly label and date all products to ensure safe keeping and sanitation
  • Analyze financial reports on a daily, monthly, and yearly basis
  • identify and implement cost-cutting measures and initiatives, able to contact engineering department or other vendors to repair equipment
  • Maintain direct communication with guests for special requests and large party reservations

Job Criteria

Experience

Mid Level (3-7 years)


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