Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) matching
Annual performance bonus
wellness programs
day-one medical coverage
Job Description
PENN Entertainment is a premier leader in the integrated entertainment, sports content, and casino gaming industry. With 43 destinations across North America, PENN Entertainment provides exciting and diverse experiences to millions of guests. The company also operates online sports betting and iCasino platforms through prominent brands like ESPN BET and theScore Bet Sportsbook and Casino. Recognized for its commitment to innovation, diversity, and sustainability, PENN Entertainment fosters a dynamic and supportive environment that values the growth and development of its team members.
This role offers an exciting opportunity to be a part of the fast-paced casino gaming environment at PENN E... Show More
This role offers an exciting opportunity to be a part of the fast-paced casino gaming environment at PENN E... Show More
Job Requirements
- Must be 21 years of age
- high school diploma or GED equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- prior serving experience preferred
- able to count money and change correctly
- knowledge or ability to learn tray service and cocktail ingredients
- available to work required schedule including nights, weekends, holidays and overtime
- meets professional appearance standards
- physically mobile with reasonable accommodations
- able to respond to visual and oral cues
- able to lift and carry 25 lbs
- able to tolerate second-hand smoke, noise, bright lights
- able to work at a fast pace in often crowded/noisy environment
- physically mobile with ability to push, pull, carry and lift up to 25 lbs, and able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance
Job Qualifications
- Must be 21 years of age
- high school diploma or GED equivalent
- read, write legibly, understand and speak English
- excellent customer service and communication skills
- prior serving experience preferred
- able to count money and change correctly
- knowledge or ability to learn tray service and cocktail ingredients
- available to work required schedule including nights, weekends, holidays and overtime
- meets professional appearance standards
- physically mobile with reasonable accommodations
- ability to respond to visual and oral cues
- able to tolerate second-hand smoke, noise, and bright lights
- able to work at a fast pace in often crowded and noisy environments
- ability to lift and carry 25 lbs for extended periods
- physically able to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance in varying work areas
Job Duties
- Provides fast (20 minute or less round time), friendly, professional beverage service to casino guests
- carries full trays on every round
- Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
- Handles money according to procedure
- Provides personalized service and uses guest name
- Resolves service problems according to guidelines
- Serves as ambassador of goodwill while working and at customer and public relations functions
- appears in publicity photos
- Promotes casino events and programs
- Monitors guest consumption of alcohol and intervenes as needed according to guidelines
- Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and slots supervisor
- Maintains clean and stocked workstation
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
Loading...
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Jobs By Filter