Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Tuition Assistance
Dental Insurance
flexible schedules
insurance options
friendly work environment
Job Description
Desert Diamond Casino Tucson is a premier entertainment and gaming destination located conveniently near Tucson International Airport and downtown Tucson. Owned and operated by the Tohono O'odham Nation, it is recognized as one of the largest and most respected employers in Southern Arizona, with additional locations in Sahuarita and Why. The casino offers a wide range of gaming options including a poker room featuring competitive tournaments, slots, table games such as live blackjack and roulette, high-stakes bingo, and a sportsbook. Guests can also enjoy a variety of food and beverage venues including the Diamond Café, the Diamond Grill, the Ko:Sin... Show More
Job Requirements
- High school degree or GED preferred
- Recent experience in restaurant field as server, host or bartender preferred
- Must be 19 years of age or older
- No felony, theft, or stealing convictions
- Ability to pass pre-employment drug/alcohol screen and background investigation
- Ability to obtain and maintain a gaming license
- Ability to obtain a Food Handler's card
- Ability to obtain TIPS certification
- Ability to communicate, read, and write clearly in basic English
- Ability to stand for extended periods
- Ability to lift and/or move up to 50 pounds
- Ability to work evenings, graveyards, holidays, and/or weekends
- Flexibility to work extended hours and irregular shifts
- Physical stamina and proper attitude to work under pressure at a fast pace
Job Qualifications
- High school degree or GED preferred
- Recent experience in restaurant field as server, host or bartender preferred
- Must be 19 years of age or older
- Knowledge of dining and food maintenance operations and guest service
- Knowledge of Arizona Title 4 Liquor Laws and assertiveness in enforcement
- Knowledge of cash handling
- Knowledge of bar items, liquors, and pricing
- Knowledge of POS system
- Knowledge of internal controls and commitment to follow consistently
- Ability to obtain a Food Handler's card
- Ability to obtain TIPS certification
- Ability to communicate, read, and write clearly in basic English
- Ability to demonstrate outstanding guest service
- Ability to follow instructions and work in a stressful and busy environment
Job Duties
- Become familiar with spirits, wine, champagne and cocktails
- Become familiar with drink prices and proper measurement
- Learn and follow all Arizona Title 4 Liquor Laws and Desert Diamond Casino alcohol controls
- Serve alcohol and non-alcoholic beverages to casino guests ensuring legal drinking age compliance
- Learn and consistently follow standard service techniques
- Use POS system to compute bills and accept payments
- Provide excellent guest service by regularly checking on guests
- Maintain cleanliness by cleaning ashtrays, sweeping floors, and discarding empty containers
- Keep service tables and floors clean
- Serve guests in a responsive, caring, prompt, and courteous manner
- Respond to guests' requests
- Operate the POS cash register
- Stock service station
- Ensure cleanliness and sanitation of the entire work area
- Monitor guests for intoxication and follow proper protocols
- Know information about all Food & Beverage outlets and casino promotions
- Maintain good communication with team members and promote a positive professional work environment
- Collaborate with other departments to ensure seamless guest service
- Adapt to additional duties assigned by management
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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