Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
workplace wellness programs
Job Description
Hotel Saint Augustine is a distinguished hospitality establishment known for its commitment to delivering exceptional guest experiences in the vibrant city of Saint Augustine. As a prominent player in the hotel industry, Hotel Saint Augustine offers an inviting atmosphere, blending historic charm with modern amenities to provide guests with an unforgettable stay. The hotel boasts a range of services including comfortable accommodations, upscale dining options, and dedicated customer service that aligns with the expectations of both leisure and business travelers. Within the food and beverage sector, Hotel Saint Augustine operates multiple restaurants and bars, serving an array of culinary delights... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum two years of related experience in hospitality or service industry
- Proficient communication skills in the primary workplace language
- Ability to read and interpret operational and safety documents
- Competence in writing reports and correspondence
- Proficient public speaking skills for internal teams and property staff
- Skilled in Microsoft Excel and Word
- Experience with Property Management Systems and Point of Sale software
- Basic understanding of math including algebra
- Ability to lift up to 25 pounds regularly
- Availability to work in moderate noise environments
Job Qualifications
- High school diploma or general education degree (GED)
- College degree preferred
- Two (2) years related experience in hospitality or service industry
- Must be able to speak, read, write and understand the primary language(s) of the workplace
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals
- Ability to write routine reports and correspondence
- Ability to speak effectively before groups of co-workers and sister property staff
- Ability to create documents in Excel and Word
- Ability to understand other computer programs (i.e. Property Management System and Point of Sale)
- Ability to apply concepts of math including addition, subtraction, multiplication, division and algebra, using whole numbers, common fractions, and decimals
Job Duties
- Ensure all employees adhere to dress code policies for their scheduled shift
- Compile and balance cash receipts at the end of the day or shift
- Resolve customer complaints regarding food service
- Train and supervise workers in food preparation, and in service, sanitation and safety procedures
- Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards
- Observe and evaluate work procedures in order to ensure quality standards and service
- Schedule staff hours and assign duties, responsibilities and workstations in accordance with work requirements
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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