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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Loews Arlington Hotel and Convention Center is a premier luxury resort and convention destination located in the heart of the nation's top sports and entertainment district, strategically positioned between Dallas and Fort Worth. This upscale hotel features 888 elegantly appointed rooms and offers extensive amenities, including five distinct restaurants and lounges, two refreshing pools complete with an authentic sandy beach, cabanas, and a thrilling water slide. Guests can also enjoy the on-site fitness center, full-service spa, and salon alongside an impressive 266,000 square feet of versatile meeting and event space. Catering to groups of all sizes and families seeking an... Show More
Job Requirements
- High school diploma or equivalent
- Five to seven years of progressive management experience in upscale hotel beverage operations
- TIPS certification or equivalent
- Knowledge of responsible alcohol service laws
- Strong leadership and communication abilities
- Ability to manage budgets and labor costs
- Availability to work flexible hours including weekends and holidays
- Certification or willingness to obtain Responsible Vendor training
Job Qualifications
- Thorough knowledge of wines and spirits
- Proficient in beverage service operations and legal aspects of alcohol delivery
- TIPS certified or equivalent certification
- Five to seven years of progressive management experience in large upscale hotel beverage operations with multiple outlets
- Ability to develop and maintain effective operating and control processes
- Certified or willing to obtain Responsible Vendor training
- Strong management, leadership, organizational, and communication skills
- Ability to work a flexible schedule including weekends and holidays
Job Duties
- Maintains beverage department staffing levels for optimal performance
- Develops and approves beverage department budgets, forecasts, and schedules
- Establishes and administers departmental guidelines, policies, and procedures
- Oversees labor management, inventory control, and product selection for all beverage outlets
- Supervises production and delivery of quality product and service
- Approves departmental purchase requisitions to keep operational costs within budget
- Reviews and maintains daily payroll reports and labor cost controls
- Establishes appropriate par levels for beverage and supply inventories
- Ensures security and proper use of supplies and equipment
- Attends hotel meetings to stay informed of activities and events
- Communicates daily with outlet managers regarding activities and functions
- Evaluates team member performance and identifies training needs
- Coaches, counsels, and retrains staff to maintain superior performance levels
- Conducts interviews, appraisals, and disciplinary actions for team members
- Follows new hire training and ongoing service competency programs
- Holds departmental meetings to update team on hotel information and activities
- Assesses guest needs and industry trends to recommend product and service improvements
- Executes emergency procedures and complies with safety regulations
- Promotes and applies teamwork skills
- Maintains cleanliness and equipment condition
- Complies with hotel standards, policies, and uniform codes
- Recycles when possible
- Remains current with hotel information and changes
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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