Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Career development opportunities
inclusive work environment

Job Description

Fifth Group Restaurants is a distinguished hospitality company renowned for its passionate dedication to elevating the dining experience in Atlanta since its establishment in 1993. As a leader in the restaurant industry, Fifth Group Restaurants prides itself on creating an environment that fosters positivity, respect, diversity, and a commitment to profitability. The organization is deeply invested in nurturing a balanced and healthy work lifestyle while encouraging its team members to set and reach meaningful goals. This commitment has solidified the company as a cornerstone in Atlanta's culinary scene, known for ingenuity, excellence, and an unwavering passion for the craft of hospitality.

The Beverage Manager role at Fifth Group Restaurants is an exceptional opportunity for an experienced leader eager to advance their career within an upscale, high-volume, full-service restaurant setting. This full-time position demands a dynamic individual with a robust background in restaurant management, particularly in beverage program oversight. The successful candidate will have at least 2-3 years of management experience and possess extensive beverage knowledge, including the ability to manage diverse drink offerings such as wines, specialty cocktails, back bar selections, and beers. A key expectation is the acquisition of the WSET Level 1 certification within six months of employment, ensuring the Beverage Manager remains at the forefront of industry standards and expertise.

This role requires an individual who excels in staff leadership and development, consistently providing timely and constructive feedback through ongoing training meetings. The Beverage Manager will be responsible for upholding the core values of Fifth Group Restaurants by educating staff on the company’s Purpose, Mission, Values, and the essential 14 elements of Connected Service to guarantee professionalism, an impeccable appearance, and outstanding guest satisfaction. Additionally, the Beverage Manager is tasked with executing new hire training and providing continuous support to the team, promoting a seamless and efficient operation.

Operational responsibilities include enforcing company policies, maintaining appropriate staffing levels, and handling cash operations with meticulous attention to detail. Proficiency in understanding P&L statements and managing budgets is crucial, as the Beverage Manager will participate in financial meetings and report on their areas of responsibility to contribute to the unit’s profitability. The position demands strong communication and organizational skills to ensure smooth shift operations, effective shift planning, and facility upkeep. The Beverage Manager will also play an active role in guest relations, addressing complaints promptly and developing rapport through personalized table visits and recognition of regular customers.

Leadership qualities are paramount for success in this role, as the Beverage Manager will act as a role model for both managers and staff while fostering an environment of transparent communication and accountability. A commitment to workplace safety, security, and cleanliness is also essential. The ability to ideate creatively on new specialty cocktails and to educate staff on beverage selections highlights the innovative and hands-on nature of this position.

Overall, the Beverage Manager will contribute significantly to maintaining Fifth Group Restaurants’ reputation as a premier dining destination through expert beverage management, team leadership, and a dedicated focus on guest satisfaction and operational excellence. Those who thrive in this role will find ample opportunity for professional growth and the chance to be a valued member of a company that truly cares about its people and its place in the culinary landscape.

Job Requirements

  • At least 2-3 years of management experience in an upscale, high-volume, full-service restaurant
  • Ability to pass WSET Level 1 certification within six months of employment
  • Commitment to the company’s purpose, mission, and values
  • Strong understanding of cash handling procedures and financial statements
  • Ability to stand and walk for extended periods during shifts
  • Capable of occasional stooping, kneeling, crawling, and use of ladders, stairs, or ramps
  • Must lift up to 15 lbs regularly and occasionally up to 50 lbs
  • Must be able to listen and speak effectively with guests and team members
  • Comfortable using POS and computer systems
  • Manual dexterity to operate necessary equipment
  • Willingness to work flexible hours including days, nights, weekends, and holidays
  • Must demonstrate high self-accountability, punctuality, and integrity

Job Qualifications

  • At least three years of restaurant management experience
  • Extensive beverage knowledge including wine and craft cocktails
  • Proven track record of meeting sales, cost targets, and personal goals
  • Ability to develop managers and staff
  • Proficient in Microsoft Office Suite including Word, Excel, and Outlook
  • Solid understanding of P&L concepts, reporting, and troubleshooting
  • Strong leadership, coaching, and teaching abilities
  • Excellent communication skills including oral, written, and listening skills
  • Passion for guest service, employee engagement, and the restaurant business
  • Ability to work collaboratively with a team on specialty cocktail ideation
  • Commitment to embodying the company values
  • Proactive problem-solving abilities
  • Ability to work days, nights, weekends, and holidays

Job Duties

  • Hold hourly staff accountable through timely and consistent feedback and coaching during ongoing training meetings (OTMs), following disciplinary guidelines
  • Educate staff on Fifth Group Restaurants' purpose, mission, values, and the 14 elements of Connected Service to ensure professionalism, appearance, and guest satisfaction
  • Execute new hire training and provide ongoing support in a consistent and timely manner
  • Enforce all company policies and procedures for managers and hourly staff
  • Maintain proper staffing levels for all shifts during duty
  • Follow disciplinary guidelines and protocols
  • Demonstrate understanding of P&L statement, budgets vs. actuals, and participate in financial meetings and reporting
  • Responsible for cash handling, including bank drawer reconciliation, deposits, change orders, and check writing
  • Supervise and communicate with staff and management to achieve budgeted costs in labor, food, beverage, and controllables
  • Utilize unit forms consistently for various operations
  • Plan shifts effectively, including petty cash audits, menu meeting planning, and floor coverage
  • Ensure a clean and well-maintained floor during shifts, holding staff accountable for opening, closing and cleaning duties
  • Provide management floor coverage to ensure smooth shift operations and maximum guest satisfaction
  • Address guest complaints proactively and ensure prompt guest recovery
  • Develop guest relationships through table visits and recognition of regular guests
  • Educate staff on workplace safety, security, and facility cleanliness
  • Educate staff on beverage selections including wines by the glass and bottle, specialty cocktails, back bar selections, and beer offerings
  • Execute time management tools, including period priorities and weekly master scheduling
  • Comprehend unit objectives and strategies outlined in Unit Quarterly Priorities (UQPs)
  • Write priorities accurately and timely, achieving personal goals at a rate of 80 percent or better
  • Target problem areas, implement solutions, and achieve set targets
  • Provide leadership and act as a role model for managers and staff
  • Foster honest, open communication with staff, managers, and owners
  • Set a high standard of self-accountability, punctuality, and integrity

Job Criteria

Experience

Mid Level (3-7 years)


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