Beverage Director

Houston, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Rotating Shifts

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Paid Time Off

Retirement Plan

Employee Discounts

Paid holidays

Career Development

Job Description

HHM Hotels is a renowned hospitality company specializing in delivering exceptional guest experiences across its diverse portfolio of properties, ranging from boutique hotels to upscale resorts. Known for its commitment to excellence and innovation in the hospitality industry, HHM Hotels continuously strives to set new standards in service quality and operational efficiency. Crafted around a philosophy of caring, passion, and adaptability, the company values its people as its greatest asset and nurtures a culture that promotes growth, learning, and ownership at all levels. The commitment to sustainability is embedded in their EarthView program, where environmentally responsible practices are prioritized alongside outstanding hospitality standards.\n\nThe Beverage Director plays a critical role within HHM Hotels, overseeing and strategizing all aspects of beverage operations across the company’s portfolio of beverage outlets. This leadership position not only demands comprehensive knowledge of wine, spirits, and cocktail programs but also requires strong operational management skills to ensure efficient purchasing, inventory control, and compliance with safety and sanitation regulations. The role involves close collaboration with various stakeholders including executive chefs, restaurant general managers, and senior leadership to maximize beverage program profitability while enhancing guest satisfaction. The Beverage Director is charged with developing innovative beverage menus, promotional campaigns, and training programs that elevate the guest experience and ensure consistency in quality and presentation. This is an excellent opportunity for individuals passionate about beverage service excellence to grow within a dynamic hospitality company, with potential career advancement paths leading to roles such as Food and Beverage Director or Restaurant General Manager. As part of HHM Hotels’ culture of excellence and ownership, the Beverage Director is expected to uphold the highest standards of education for staff, embody safety best practices, and contribute to the company’s sustainability initiatives. The position involves a commitment to work varied shifts, including weekends and holidays, and demands physical stamina to perform duties effectively. HHM Hotels offers a stimulating work environment where innovation, customer-centric service, and team collaboration are at the forefront, ensuring employees have a fulfilling and rewarding career path.

Job Requirements

Minimum five years of management experience in a high-volume beverage program, coupled with food service, required
Knowledge of State, Federal, and local liquor laws required
Knowledge of bar service and liquor inventory controls required
Extensive knowledge of wine, spirits, beverage characteristics, and food pairing strongly preferred
Work schedule varies and may include working varied shifts, holidays and weekends
Requires standing for extended periods, walking, pushing, lifting up to 50 pounds, bending and reaching, stooping, kneeling, or crouching

Job Qualifications

Strong leadership and team management skills
Excellent communication and interpersonal abilities
Ability to analyze financial data including CoGS and inventory metrics
Proven experience in beverage program development and menu curation
Knowledge of safety, sanitation, and compliance regulations
Ability to train and mentor front-of-house staff effectively
Experience working collaboratively with multiple departments
Commitment to sustainability and safe work practices
Passion for hospitality and guest service excellence

Job Duties

Coordinate beverage programs including decisions on glass pours, compliance programs, volume purchases, allocations, promotions, and features
maintaining consistent quality, appealing display, and preparation to guest satisfaction
Develop and curate wine and spirits program, including but not limited to: spirit selection, specialty cocktails, and wine list while emphasizing harmony of food and beverage
Ensure bar and beverage services comply with sanitation and safety standards for guests and associates
Responsible for synergizing all purchasing, storage, receiving, requisitioning, and inventory control systems
Analyze product mix and Cost of Goods Sold (CoGS) for each outlet, working with Executive Chef, Restaurant GM and SVP of Restaurants and Bars to improve areas of opportunity
Coordinate with vendors and distributors to maximize purchasing power and return incentives
including compliance programs, volume purchase deals, special buys, private labels, pricing agreements
Interact with guests to obtain feedback on quality of product and service in outlets
Responsible for initial and continued beverage training for all FOH staff, and is expected to uphold all standards of education
Perform service functions during periods of high volume or staffing shortages
Establish staff training that abides by State, Federal, and Corporate requirements pertaining to serving alcoholic beverages
Follow sustainability guidelines and practices related to HHM’s EarthView program
Practice safe work habits wear protective safety equipment and follow MSDS and OSHA standards
Perform other duties as requested by management