Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $26,000.00 - $27,052.17
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Life insurance
flexible scheduling
Job Description
The Biltmore Hotel is a prestigious luxury hotel renowned for its exceptional service, elegant ambiance, and commitment to providing guests with an unforgettable experience. Nestled in a prime location and catering to a diverse clientele, the hotel upholds the highest standards in hospitality, blending classic charm with modern conveniences. With a wide range of amenities including fine dining, recreational activities, and upscale accommodations, The Biltmore Hotel is a distinguished establishment that values professionalism, guest satisfaction, and a welcoming environment for both guests and employees.
The role of Cart Driver or Snack Shack Attendant at The Biltmore Hotel is a v... Show More
The role of Cart Driver or Snack Shack Attendant at The Biltmore Hotel is a v... Show More
Job Requirements
- High school diploma
- Minimum one years' experience in fast paced guest food service environment
- Ability to speak, read, write and understand the English language
- Ability to compute accurate mathematical calculations
- Ability to provide legible communication and directions
- Ability to perform job functions with attention to detail, speed and accuracy
- Ability to prioritize and organize
- Ability to think clearly, remain calm and resolve problems using sound judgment
- Ability to follow directions thoroughly
- Ability to understand guest's service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Ability to maintain confidentiality of guest information and pertinent resort data
- Ability to use a computer keyboard and possess basic typing skills
- Ability to possess moderate to advanced computer skills
- Ability to work in a dynamic and constantly changing environment
- Ability to multitask
- Must be able to move, lift, carry, push, pull, and place objects weighing less than or equal to 20 pounds without assistance
- Must be able to stand, sit, or walk for an extended period of time or for an entire work shift
- Must be able to reach overhead and below the knees, including bending, twisting, pulling, and stooping
- Must be able to use, carry, and operate all necessary office equipment using finger dexterity
- Must be able to communicate with employees, managers, subordinates and guests through verbal communication, hearing ability, and visual acuity
- Must be able to visually look at a computer for extended periods of time
- Must be able to adapt to moderate temperatures in the hotel environment
- Must have valid US issued driver's license
Job Qualifications
- High school diploma
- Minimum one years' experience in fast paced guest food service environment
- Ability to speak, read, write and understand the English language
- Ability to compute accurate mathematical calculations
- Excellent communication and direction skills
- Attention to detail, speed and accuracy
- Ability to prioritize and organize
- Strong problem-solving skills and sound judgment
- Ability to follow directions thoroughly
- Understanding of guest service needs
- Ability to work cohesively with co-workers as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information
- Basic typing skills and moderate to advanced computer skills
- Ability to work in a dynamic and constantly changing environment
- Adept to multitasking
- Valid US issued driver's license
Job Duties
- Assist the guests with beverages through the whole game at least every 45 minutes
- See guests twice on the front nine and twice on the back nine holes
- Operate the beverage cart
- Maintain and provide accurate par list
- Knowledge of rules of the golf course game
- Maintain cart clean
- Have knowledge of all holes of the Golf Course
- Consistent adherence to policies and procedures of The Biltmore as outlined in the BSOP's
- Assist co-workers in the performance of their responsibilities when necessary
- Maintenance of the highest levels of sanitation and safety in the workplace
- Knowledge of location and requisitioning of all necessary products and supplies
- Knowledge of bar and dining area seating charts
- Complete familiarity with liquor and wine selection, pricing and preparation
- Complete familiarity with all menu item preparations and presentation
- Knowledge of and adherence to proper I.D. procedures
- Adherence to service standards as outlined in BSOP's
- Immediate notification of a manager in the event of a problem, or the perception of a problem
- Filling out requisition form for next day product delivery
- Other duties as assigned
Job Location
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