Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $10.70
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
training programs
flexible schedule
Job Description
Seneca Gaming Corporation is a prominent organization operating in the entertainment and hospitality sector, primarily focused on providing superior casino gaming experiences along with excellent hospitality services. Known for its commitment to customer satisfaction and operational excellence, Seneca Gaming Corporation has established itself as a reputable employer within the gaming industry. As a company that values integrity, professionalism, and team collaboration, it offers a dynamic work environment where employees can thrive and develop their careers while contributing to an enjoyable and vibrant casino atmosphere.
The role of the Beverage Bar Back is crucial in supporting the beverage service operations within Seneca Gaming Corporation's casino environment. This position is designed for individuals passionate about providing outstanding customer service while efficiently managing the logistical aspects of beverage station upkeep. The Beverage Bar Back will ensure that all beverage stations are well-stocked, clean, and prepared to meet customer demands. This role encompasses a variety of physical tasks such as delivering bar supplies including CO2 canisters, liquor, wine, beer, fruit, glasses, ashtrays, and ice; employing carts for transportation of heavy loads; and performing regular cleaning and stocking duties.
The Beverage Bar Back must possess physical stamina as the job involves extensive use of arms, hands, and legs for pushing, pulling, lifting, bending, walking, and reaching throughout the casino. Effective communication skills in English are essential to maintain a professional and courteous interaction with both customers and colleagues. The role includes adherence to Seneca Gaming Corporation’s policies and Internal Control Standards, ensuring compliance and operational safety.
Beyond the routine responsibilities of stocking and cleaning, this position requires teamwork, attention to detail, and the ability to multitask efficiently in a fast-paced, often loud environment where smoking is permitted. Employees in this role will have an opportunity to occasionally fulfill duties of a Beverage Bartender, broadening their experience within beverage services. The working hours are scheduled around a 24-hour casino operation, demanding flexibility and commitment from the candidate.
The starting salary for this position is $10.70 per hour, with compensation being negotiable based on the candidate’s experience and education. Seneca Gaming Corporation encourages applications from candidates who meet the qualifications but is also open to waiving some requirements in the absence of fully qualified individuals, making this an accessible opportunity to join a thriving company in the hospitality and gaming sector.
The role of the Beverage Bar Back is crucial in supporting the beverage service operations within Seneca Gaming Corporation's casino environment. This position is designed for individuals passionate about providing outstanding customer service while efficiently managing the logistical aspects of beverage station upkeep. The Beverage Bar Back will ensure that all beverage stations are well-stocked, clean, and prepared to meet customer demands. This role encompasses a variety of physical tasks such as delivering bar supplies including CO2 canisters, liquor, wine, beer, fruit, glasses, ashtrays, and ice; employing carts for transportation of heavy loads; and performing regular cleaning and stocking duties.
The Beverage Bar Back must possess physical stamina as the job involves extensive use of arms, hands, and legs for pushing, pulling, lifting, bending, walking, and reaching throughout the casino. Effective communication skills in English are essential to maintain a professional and courteous interaction with both customers and colleagues. The role includes adherence to Seneca Gaming Corporation’s policies and Internal Control Standards, ensuring compliance and operational safety.
Beyond the routine responsibilities of stocking and cleaning, this position requires teamwork, attention to detail, and the ability to multitask efficiently in a fast-paced, often loud environment where smoking is permitted. Employees in this role will have an opportunity to occasionally fulfill duties of a Beverage Bartender, broadening their experience within beverage services. The working hours are scheduled around a 24-hour casino operation, demanding flexibility and commitment from the candidate.
The starting salary for this position is $10.70 per hour, with compensation being negotiable based on the candidate’s experience and education. Seneca Gaming Corporation encourages applications from candidates who meet the qualifications but is also open to waiving some requirements in the absence of fully qualified individuals, making this an accessible opportunity to join a thriving company in the hospitality and gaming sector.
Job Requirements
- Must be 18 years of age or older upon employment
- high school diploma or its equivalency preferred
- previous customer service experience preferred
- ability to operate juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment
- must possess excellent communication skills
- ability to speak effectively to the public, employees and customers
- must have the ability to deal effectively and interact well with customers and employees
- must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
- must be able to stand, walk and move through all areas of the casino
- maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment
- ability to lift up to fifty pounds, bend, pull and carry beverage stock to and from refrigerators and cabinets
- ability to work in an environment where smoking is permitted
Job Qualifications
- Must be 18 years of age or older upon employment
- high school diploma or its equivalency preferred
- previous customer service experience preferred
- ability to operate juice guns, cutting boards, soda guns, ice machines, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment
- must possess excellent communication skills
- ability to speak effectively to the public, employees and customers
- must have the ability to deal effectively and interact well with customers and employees
- must have the ability to resolve problems and conflicts in a diplomatic and tactful manner
Job Duties
- Obtain supplies and equipment for each beverage station and place fruits, glasses and silverware in their respective places
- prepare fruit, fill ice bins and clean ashtrays
- wash glasses for the bartender and clear debris from the bar
- provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner
- meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies
- push, pull and turn a four wheel loaded cart to all bars in the casino from the liquor storeroom
- remove trash, empty boxes, and soiled bar towels one to four times a shift
- exchange empty bottles of liquor for full bottles in pump room
- change Bag in Box, CO2 tanks and tap kegs
- occasionally act as beverage bartender when needed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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