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Bertucci's-Foodserver / Waitstaff

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $18.75 - $22.50
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Retirement plan options
Training and Development

Job Description

Bertucci's is a renowned restaurant chain distinguished by its signature brick ovens that serve as the heart of each location. The foundation of Bertucci's culinary experience lies in the 936 bricks that make up every brick oven, symbolizing strength, stability, and authenticity. This unique cooking method not only imparts an authentic flavor to the cuisine but also embodies the strong culture and commitment that Bertucci's holds towards its guests and employees alike. As a brand, Bertucci's is deeply rooted in tradition while embracing innovation and excellence, aiming to grow and enrich its legacy brick by brick. Joining Bertucci's means becoming part of a family that values dedication, hospitality, and the passion that ignites the fire within every team member.

The Server role at Bertucci's is pivotal in delivering superior service that aligns with the company’s service philosophy and standards. Servers are responsible for creating a memorable dining experience by attending to guests' needs with hospitality, responsiveness, and professionalism. This position requires taking accurate orders, communicating effectively with the kitchen team, ensuring food and beverages meet quality standards, and processing payments accurately. Speedy, friendly, and courteous service is essential to uphold Bertucci's reputation for excellence. The role offers an opportunity for individuals who are motivated by teamwork, guest satisfaction, and a dynamic restaurant environment. By joining the server team, employees contribute directly to Bertucci's promise of authentic flavor and excellent service that keeps customers coming back. Overall, this position is ideal for those passionate about food service and eager to grow within a supportive and well-established company.

Job Requirements

  • high school diploma or equivalent
  • excellent communication skills
  • ability to multitask and manage time efficiently
  • availability to work flexible hours including evenings and weekends
  • physical stamina to stand and walk for extended periods
  • basic cash handling skills
  • commitment to providing excellent customer service

Job Qualifications

  • high school diploma or equivalent preferred
  • previous experience in customer service or food service is beneficial
  • strong communication and interpersonal skills
  • ability to work in a fast-paced environment
  • friendly and approachable demeanor
  • basic math skills for handling payments
  • team player willing to collaborate with kitchen and front-of-house staff

Job Duties

  • serve customers according to Bertucci's service philosophy and guidelines
  • provide hospitality by responding to guest needs promptly
  • answer questions and follow up about food and drinks
  • take accurate orders and transmit them to the kitchen
  • ensure prepared orders meet high quality standards before serving
  • attend to customers in a speedy, friendly, and proper manner
  • correctly collect and process payments including cash out at end of shift

Job Criteria

Experience

Entry Level (1-2 years)


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