Bertucci's Springfield Square logo

Bertucci's-Foodserver / Waitstaff

Job Overview

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Employment Type

Full-time
Part-time
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Work Schedule

Standard Hours
Flexible
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Benefits

Great pay
flexible schedules
Medical insurance
Dental Insurance
Short term disability insurance
vision care program
Paid vacation
Direct Deposit
Tuition Assistance
meal discounts

Job Description

Bertucci's is a well-established restaurant chain renowned for its authentic brick oven cooking. Each Bertucci's location features a signature brick oven made up of 936 bricks, symbolizing strength, stability, and the foundation of the brand's unique flavor. The company prides itself on fostering a culture built around this iconic feature, which represents both culinary excellence and a strong community spirit within the organization. As Bertucci's continues to expand, it is seeking passionate individuals to join its family and contribute to building the brand through innovation and outstanding service, brick by brick.

The Server role at Bertucci's is essential to delivering an exceptional dining experience that aligns with the brand's service philosophy. Servers act as the primary point of contact for guests, ensuring all customer needs are met with responsiveness, professionalism, and a friendly demeanor. This position involves a variety of tasks such as taking orders, coordinating with the kitchen, verifying quality standards, and processing payments accurately. Bertucci's is searching for motivated individuals who are eager to work in a fast-paced, team-driven environment and take pride in contributing to a welcoming atmosphere for every guest. The role demands excellent communication skills, attention to detail, and the ability to efficiently handle multiple responsibilities throughout a typical 9-hour shift. Bertucci’s offers competitive pay, flexible scheduling, and a comprehensive benefits package including medical and dental insurance, vision care, paid vacation, and tuition assistance. This opportunity is ideal for those who want to grow their career within a supportive and dynamic restaurant company that values personal inspiration and teamwork.

Job Requirements

  • Must be at least 18 years old
  • ability to lift 25-30 lbs
  • ability to work well under pressure
  • able to stand and remain active for a 9-hour shift
  • ability to speak, read, and write English
  • able to work well in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • prior experience in a restaurant or customer service role preferred
  • strong communication skills
  • ability to provide excellent customer hospitality
  • ability to assist co-workers and work within a team
  • knowledge of responsible alcohol service preferred
  • basic math skills and cash handling experience preferred

Job Duties

  • Set-up and break-down of the dining room and service stations
  • clearing and resetting tables
  • performing side work assignments
  • maintaining cleanliness of tables, floor, chairs, and service stations
  • assisting other employees as needed
  • pre-busing tables
  • courteously greeting customers and informing them of food promotions and specials
  • answering questions and making suggestions regarding food and beverages
  • visually inspecting all food products to ensure garnishes are appropriate and appealing
  • removing dirty dishes between courses and at the end of the meal
  • reporting all food and service complaints to the manager
  • stocking silverware, small containers, food products/garnishes, condiments, and various items

Job Criteria

Experience

Entry Level (1-2 years)


Job Location

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