Bertucci's Chelmsford logo

Bertucci's-Delivery Driver

Job Overview

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Employment Type

Part-time
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Work Schedule

Standard Hours
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Benefits

Paid Time Off
employee discount
flexible scheduling
Training and Development
Health Insurance

Job Description

Bertucci's is a well-established restaurant brand recognized for its distinctive brick oven cooking and authentic Italian cuisine. Founded on the principle of quality and tradition, each Bertucci's restaurant features a unique brick oven made up of 936 individual bricks, which serve as the cornerstone of their kitchen and the foundation of their authentic flavor. This oven symbolizes strength, stability, and craftsmanship, reflecting the company's commitment to creating exceptional dining experiences for their guests. The company emphasizes a family-oriented culture where each employee contributes to building the brand brick by brick through innovation and excellence. Bertucci's invites passionate individuals to join their team and become part of this growing family to help continue delivering exceptional food and service.

The role they are currently hiring for involves joining the Bertucci's family as a team member responsible for customer service and food order accuracy. This position plays an essential part in the overall dining experience by ensuring timely and accurate order processing and delivering quality food presentation. Duties include collecting money from customers with precision, ensuring orders are accurate when packing food, and handling cash safely by processing payments and cashing out with management accurately. The role also requires visually inspecting all food products to ensure they meet Bertucci’s high standards for presentation and garnishing.

In addition, employees in this position act as the front line of customer communication by reporting any food or service complaints to the manager promptly to ensure customer satisfaction and continuous improvement. The job demands the ability to work well under pressure in a fast-paced restaurant environment while maintaining professionalism and attentiveness to detail.

Candidates should expect to perform some physical duties, including heavy lifting (ranging between 25 to 30 pounds) and the ability to stand and remain active during long shifts (up to 9 hours). Communication skills are essential, requiring proficiency in speaking, reading, and writing English to provide excellent service and follow procedures effectively. For delivery drivers, additional responsibility includes adhering to motor vehicle laws while using their private vehicles, providing their own insurance and gas, and accepting accountability for any physical damages to their vehicles.

Overall, this opportunity is ideal for motivated individuals who thrive in energetic, customer-focused environments and want to contribute to a respected brand that values innovation, quality, and creating a family atmosphere for both employees and guests. Bertucci's offers an inviting workplace culture where each team member is valued, and the authentic Italian experience is at the heart of their operation. Joining Bertucci's means becoming part of a team dedicated to the highest standards of culinary excellence and customer care, building something great together brick by brick.

Job Requirements

  • Must be at least 18 years old
  • Some heavy lifting (25-30lbs)
  • Ability to work well under pressure
  • Ability to remain standing and active for a 9-hour shift
  • Ability to speak, read and write English
  • Able to work well in a fast-paced environment
  • Adhering to motor vehicle laws when driving
  • Delivery drivers must use their private vehicles for deliveries and are responsible for any physical damages to their vehicles
  • Must supply their own insurance and gas

Job Qualifications

  • Responsible cash handling
  • Ability to communicate effectively in English
  • Ability to work well in a fast-paced environment
  • Ability to follow instructions accurately
  • Good interpersonal skills

Job Duties

  • Collecting money from customers
  • Ensuring order accuracy when packing food
  • Accuracy of collecting payment and processing and cashing out with the manager
  • Visually inspects all products to ensure all garnishes are added appropriately and all food products are eye-appealing as designed
  • Reports all food and service complaints to the manager

Job Criteria

Experience

Entry Level (1-2 years)


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