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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Paid holidays
Dental Insurance
401(k)
Vision Insurance
Job Description
Bert Ogden is a well-established and respected company known for its commitment to customer service and community engagement. As a leading organization in its sector, Bert Ogden has built a reputation for excellence by maintaining high standards in its operations and fostering a welcoming environment for both employees and customers. The company places a strong emphasis on professionalism and efficiency, promoting a workplace culture where respect and integrity are paramount. Bert Ogden's dedication to employee growth and satisfaction is reflected in its comprehensive benefits package and supportive work atmosphere.
The role of the receptionist at Bert Ogden is ... Show More
The role of the receptionist at Bert Ogden is ... Show More
Job Requirements
- Must be 21 or older
- must have a valid Texas Driver's License
- must pass a drug test screening
- must pass a background check screening
Job Qualifications
- Excellent verbal and written communication skills
- strong interpersonal skills
- ability to understand and follow written and verbal instructions
- ability to deal effectively with a diversity of individuals at all organizational levels
- commitment to excellence and high standards
- strong organizational skills
- able to manage priorities and workflow
- must be able to speak, read, write, and understand the primary language(s) used in the workplace
- bilingual skills a plus
Job Duties
- Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner
- takes messages and/or forwards telephone calls to appropriate employee, voice mail
- clears messages each morning and delivers to appropriate employees
- meets and greets all visitors/customers
- determines their needs and directs them to the appropriate employee/locations
- responds to visitors, clients, and employees in a courteous and professional manner
- opens and routes incoming mail
- prepares and forwards outgoing mail and packages
- composes and types routine correspondence as required
- performs general clerical duties including but not limited to filing, photocopying and mailing as required
- organizes and maintains file system
- files correspondence and other records
- orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized
- prepares and maintains meeting and conference room reservation and catering schedules
- circulates schedule to appropriate staff
- demonstrates a high level of professionalism in dealing with confidential and sensitive issues
- meet and greet customers with courtesy and efficiency
- maintain a professional appearance
- use of appropriate telephone techniques and phone etiquette
- answer customer's questions over the phone
- refer callers to the right department, if department is not available, a message is to be taken
- when a message is taken from the customers, it should be clear and legible
- file paperwork (receipts / vehicle plates)
- sort and deliver mail to managers within the same building
- operate fax machine / scanners
- performs other related duties as assigned by management
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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