BERT OGDEN TOYOTA OF HARLINGEN RECEPTIONIST

San Benito, TX, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Standard Hours

Benefits

Paid holidays

Dental Insurance

401(k)

Vision Insurance

Job Description

Bert Ogden is a well-established and respected company known for its commitment to customer service and community engagement. As a leading organization in its sector, Bert Ogden has built a reputation for excellence by maintaining high standards in its operations and fostering a welcoming environment for both employees and customers. The company places a strong emphasis on professionalism and efficiency, promoting a workplace culture where respect and integrity are paramount. Bert Ogden's dedication to employee growth and satisfaction is reflected in its comprehensive benefits package and supportive work atmosphere.

The role of the receptionist at Bert Ogden is pivotal as it serves as the first point of contact for customers and visitors entering the building. This position requires a polished and professional demeanor, as well as an upbeat and friendly attitude to create a positive first impression. Receptionists are responsible for not only greeting visitors but also managing incoming communications efficiently. They operate a multi-line phone system to answer, screen, and direct calls with courtesy and professionalism. Clear and accurate message taking is essential when calls cannot be immediately routed to the proper personnel.

In addition to handling telephone and visitor interactions, receptionists manage mail processing by opening, sorting, and delivering incoming mail and preparing outgoing mail and packages. The role involves clerical duties such as filing, photocopying, and correspondence typing to support office operations smoothly. Organizing and maintaining the file system and ensuring that the reception area is tidy and well-stocked are also critical components of the job.

Receptionists at Bert Ogden facilitate the scheduling of meeting rooms and catering services, ensuring that internal communications and operations run seamlessly. This role demands strong organizational skills and the ability to manage multiple priorities effectively. Professionalism in handling confidential and sensitive information is also a key expectation.

Overall, the receptionist role at Bert Ogden offers a dynamic and engaging work environment where interpersonal skills and attention to detail are highly valued. Employees in this position contribute significantly to the overall customer experience and operational efficiency, making it an excellent opportunity for individuals seeking a responsible and rewarding office position with comprehensive benefits.

Job Requirements

Must be 21 or older
must have a valid Texas Driver's License
must pass a drug test screening
must pass a background check screening

Job Qualifications

Excellent verbal and written communication skills
strong interpersonal skills
ability to understand and follow written and verbal instructions
ability to deal effectively with a diversity of individuals at all organizational levels
commitment to excellence and high standards
strong organizational skills
able to manage priorities and workflow
must be able to speak, read, write, and understand the primary language(s) used in the workplace
bilingual skills a plus

Job Duties

Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner
takes messages and/or forwards telephone calls to appropriate employee, voice mail
clears messages each morning and delivers to appropriate employees
meets and greets all visitors/customers
determines their needs and directs them to the appropriate employee/locations
responds to visitors, clients, and employees in a courteous and professional manner
opens and routes incoming mail
prepares and forwards outgoing mail and packages
composes and types routine correspondence as required
performs general clerical duties including but not limited to filing, photocopying and mailing as required
organizes and maintains file system
files correspondence and other records
orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized
prepares and maintains meeting and conference room reservation and catering schedules
circulates schedule to appropriate staff
demonstrates a high level of professionalism in dealing with confidential and sensitive issues
meet and greet customers with courtesy and efficiency
maintain a professional appearance
use of appropriate telephone techniques and phone etiquette
answer customer's questions over the phone
refer callers to the right department, if department is not available, a message is to be taken
when a message is taken from the customers, it should be clear and legible
file paperwork (receipts / vehicle plates)
sort and deliver mail to managers within the same building
operate fax machine / scanners
performs other related duties as assigned by management