Bert Ogden Auto Group logo

BERT OGDEN MISSION MAZDA RECEPTIONIST

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $12.25 - $16.00
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Benefits

Paid vacation and holidays
401(k)
Vision Insurance
Dental Insurance
Medical insurance

Job Description

Bert Ogden is a well-established company recognized for its commitment to excellent service and a professional work environment. As an equal opportunity employer, Bert Ogden fosters a culture of inclusivity and dedication, providing a stable and positive workplace for its employees. The company operates in a customer-focused industry, where first impressions and communication play a crucial role in customer satisfaction and overall success.

The role of the receptionist at Bert Ogden is a vital position that serves as the first point of contact for customers and visitors. This full-time role requires a professional appearance and an upbeat attitude to ensure every customer interaction, whether in person or over the phone, is pleasant and efficient. The receptionist is responsible for greeting customers as they enter the building, providing a positive first impression that reflects the company's values. Alongside face-to-face interactions, the receptionist manages the multi-line phone system with courtesy and professionalism, accurately routing calls and taking clear messages when necessary. Efficient handling of incoming and outgoing mail, maintaining the reception area, and performing general clerical duties are also central to this role.

The receptionist will demonstrate strong organizational skills and the ability to multitask, handling priorities in a fast-paced environment while maintaining a high level of professionalism when dealing with confidential and sensitive information. The candidate must be comfortable managing correspondence, preparing routine communication, and scheduling meeting and catering arrangements. This position requires the ability to work flexibly as priorities change, maintaining enthusiasm and commitment to high standards at all times. Bilingual skills are considered a plus, and the role demands proficiency in the primary workplace language.

Overall, this receptionist role offers an important career opportunity for individuals who are personable, organized, and eager to contribute to a dynamic company known for its supportive atmosphere and dedication to employee development. Employment benefits include paid vacation and holidays, 401(k), vision, dental, and medical insurance, emphasizing the company’s investment in employee well-being and security.

Job Requirements

  • Excellent verbal and written communication skills
  • strong interpersonal skills
  • ability to understand and follow written and verbal instructions
  • ability to deal effectively with a diversity of individuals at all organizational levels
  • commitment to excellence and high standards
  • strong organizational skills
  • able to manage priorities and workflow
  • versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm
  • must be able to speak, read, write, and understand the primary language(s) used in the workplace
  • bilingual skills a plus
  • professional appearance and demeanor are a requirement

Job Qualifications

  • Must have a valid Texas driver license
  • must be 21 or older
  • must pass a drug test
  • must pass a background screening

Job Duties

  • Answers, screens, and directs calls on multi-line phone system in a courteous and professional manner
  • takes messages and/or forwards telephone calls to appropriate employee, voice mail
  • clears messages each morning and delivers to appropriate employees
  • meets and greets all visitors/customers
  • determines their needs and directs them to the appropriate employee/locations
  • responds to visitors, clients, and employees in a courteous and professional manner
  • opens and routes incoming mail
  • prepares and forwards outgoing mail and packages
  • composes and types routine correspondence as required
  • performs general clerical duties including but not limited to filing, photocopying and mailing as required
  • organizes and maintains file system
  • files correspondence and other records
  • orders and maintains supplies, arranges for equipment maintenance, and keeps reception area organized
  • prepares and maintains meeting and conference room reservation and catering schedules
  • circulates schedule to appropriate staff
  • demonstrates a high level of professionalism in dealing with confidential and sensitive issues
  • meet and greet customers with courtesy and efficiency
  • maintain a professional appearance
  • use of appropriate telephone techniques and phone etiquette
  • answer customers' questions over the phone
  • refer callers to the right department, if department is not available, a message is to be taken
  • when a message is taken from the customers, it should be clear and legible
  • file paperwork (receipts / vehicle plates)
  • sort and deliver mail to managers within the same building
  • operate fax machine / scanners
  • performs other related duties as assigned by management

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