Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.04
Benefits
$24.04 per hour plus tips
Employee travel program offered discounted rates in Fairmont's and Accor worldwide
parking/commuting discounts
Medical insurance
Dental Insurance
Vision Insurance
401K retirement plans with a 4% match
Paid meal breaks with complimentary meals served in our Staff Dining room
Learning programs through our Academies
Opportunity to develop your talent and grow within your property and across the world
ability to make a difference through our Corporate Social Responsibility activities
Job Description
The Fairmont Olympic Hotel, located in the heart of Seattle's downtown, is a prestigious and historic landmark that has been proudly serving guests for many years. Known for its luxurious accommodations and elegant atmosphere, the hotel blends timeless charm with modern amenities to create an unforgettable experience for every visitor. The Fairmont Olympic Hotel is not only a beacon of sophisticated hospitality but also a symbol of Seattle's rich history and vibrant culture. Guests at the hotel enjoy impeccable service in a setting that reflects both grandeur and warmth, making it a premier destination for travelers seeking excellence and comfort.... Show More
Job Requirements
- Minimum of 2 years' previous experience in valet/bell operations
- Supervisory experience preferred
- Ability to work independently and prioritize responsibilities and handle a multitude of tasks, colleagues and guest requests
- Passion for guest service, strong guest service orientation and training skills required
- Excellent communication and customer service skills
- Proficiency in windows xp and ms office required
- Need a valid driving license
- Ability to work a variety of hours/days/holidays/weekends as business needs require
- Must be legally eligible to work in the united states
Job Qualifications
- Minimum of 2 years' previous experience in Valet/Bell operations
- Supervisory experience preferred
- Ability to work independently and prioritize responsibilities and handle a multitude of tasks, colleagues and guest requests
- Passion for guest service, strong guest service orientation and training skills required
- Excellent communication and customer service skills
- Proficiency in Windows XP and MS Office required
- Need a valid driving license
- Ability to work a variety of hours/days/holidays/weekends as business needs require
- Must be legally eligible to work in the United States
Job Duties
- Maintains a high level of professionalism in all aspects of job performance
- Ensures guests are recognized upon arrival, receiving a warm greeting and appropriate assistance
- Ensures Fairmont standards, procedures, and practices (LQA, Forbes, etc.) are followed by providing the highest quality of colleague training, monitoring performance and providing coaching on an on-going basis
- Takes responsibility and ownership in creating personal connections through emotional luxury between colleagues and guests
- Assist in achieving labor productivity standards by actively increasing or decreasing staffing levels to meet business demands
- Policies are adhered to in order to prevent damage and loss of guest's belongings and hotel property
- Responsible for regular maintenance of equipment including hotel vehicle(s), bikes and bell carts
- Promotes positive colleague relations through an environment that encourages open communication trust and mutual respect
- Performs any and all other tasks which are assigned by management
Job Location
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