Bell/Valet-FT-40 hours- (3 days) 7am-3pm & (2 days) 11pm-7am

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Range $11.50 - $18.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Training and Development

Job Description

This job opportunity is with a renowned hotel that prides itself on delivering exceptional guest experiences and maintaining high standards of hospitality. The establishment offers a dynamic work environment focused on guest satisfaction, operational excellence, and safety. As a key part of the hospitality team, the hotel remains committed to providing outstanding customer service through a variety of roles that support its daily functions and ensure guests receive personalized care from arrival to departure. The organization emphasizes teamwork, professionalism, and attention to detail, making it an ideal place for individuals seeking growth and fulfillment in the hospitality sector.

The Bell/Valet Associate plays a crucial role in supporting the hotel's front-of-house operations by ensuring guests are welcomed warmly, assisted with luggage, and provided with vehicle valet services. This position requires a blend of guest service skills, vehicle management, and the ability to perform light maintenance tasks. The Bell/Valet Associate is responsible for driving vehicles safely, managing valet logistics, and maintaining order and cleanliness within the valet and bell stand areas. Additionally, the role involves assisting with guest inquiries, ensuring safety and security protocols are upheld, and collaborating effectively with other hotel departments. The ideal candidate is someone who enjoys interacting with guests, has a strong sense of responsibility, and can work efficiently in a fast-paced environment. This opportunity is suited for individuals who are proactive, physically capable, and detail-oriented, contributing significantly to the hotel’s overall positive guest experience and operational success. Employment type is typically full-time or part-time, with compensation commensurate with experience and competitive within the hospitality industry.

Job Requirements

  • Valid driver's license with the ability to operate standard and manual transmission vehicles
  • High school diploma or equivalent preferred
  • Previous experience in customer service or hotel operations is a plus
  • Stand, walk, and move continuously for extended periods
  • Handle luggage carts and lift items up to 50 pounds
  • Perform physical tasks such as bending, kneeling, pushing, and pulling

Job Qualifications

  • Valid driver's license with the ability to operate standard and manual transmission vehicles
  • High school diploma or equivalent preferred
  • Previous experience in customer service or hotel operations is a plus

Job Duties

  • Greet guests promptly and courteously, providing assistance with luggage and personal belongings
  • Escort guests to their rooms and familiarize them with hotel features and amenities
  • Deliver packages, messages, and other items as required
  • Safely park and retrieve vehicles, adhering to ticketing and inspection protocols
  • Maintain cleanliness and organization of the bell stand and valet areas
  • Record guest service details accurately in logs and forms
  • Prepare for group arrivals and departures, ensuring proper luggage handling and room readiness
  • Monitor pedestrian traffic and patrol public areas, guest floors, and perimeters
  • Identify and report safety hazards promptly
  • Adhere to hotel life safety systems and emergency procedures
  • Address minor maintenance issues such as replacing light bulbs or handling minor plumbing concerns
  • Assist Front Desk staff with calls, directions, taxi requests, and guest inquiries
  • Collaborate with Housekeeping to maintain public spaces
  • Complete event setups, break downs and servicing of meetings as directed by the General Manager
  • Communicate effectively using radio and other tools
  • Perform additional duties as assigned by the General Manager or Front Desk

Job Criteria

Experience

Entry Level (1-2 years)


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