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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $16.56
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible schedule
Training and Development
Job Description
Marriott Vacations Worldwide is a globally recognized hospitality company known for its commitment to providing exceptional guest experiences through quality service and accommodation. As part of the Marriott International family, Marriott Vacations Worldwide operates a variety of vacation ownership resorts and properties, delivering an outstanding hospitality environment for both leisure and business travelers. The company prides itself on its dedication to service excellence, innovative hospitality practices, and maintaining a welcoming atmosphere that caters to the diverse needs of its guests. Known for its expansive network and influential presence in the travel and tourism industry, Marriott Vacations Worldwide offers career opportunities... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service roles preferred
- Ability to lift and carry up to 75 lbs occasionally
- Availability to work flexible hours including weekends and holidays
- Ability to stand, bend, stoop, and perform physical activity as required
- Neat, clean, and well-groomed appearance as per company grooming standards
- Must be punctual and reliable
- Strong interpersonal and communication skills
- Compliance with OSHA safety requirements including the use of personal protective equipment
- Must be able to multitask and handle guest complaints professionally
Job Qualifications
- Excellent oral and written English communication skills
- Ability to communicate effectively with management
- Excellent organization skills
- Ability to work well under deadline pressure
- Adaptable experience with travel industry reservation systems and hotel property management systems
- Proficiency with standard Microsoft Office tools
- Knowledge of database system development preferred
Job Duties
- Report to work on time and in uniform, properly groomed with appropriate name tag
- Immediately respond to all arriving and departing guests by opening door and assisting with luggage and parcels
- Make room deliveries requested by other departments or guests
- Keep lobby neat and presentable
- Show rooms and hotel facilities to guests and potential guests as requested by management
- Check bags for guests who wish to store them
- Monitor lobby for non-hotel guests and report to management for handling
- Explain hotel facilities while showing people to their rooms
- Responsible for keeping necessary supplies on hand by informing the Front Office Manager/supervisor of Bell Staff needs
- Inform Front Office Manager/Supervisor of any room requiring attention from Housekeeping or Maintenance
- Encourage guests to visit local attractions and take tours, be familiar with hours of operations
- Arrange activities for guests, such as tours and transportation
- Report any security breaches or security concerns to management
- Use time clock to punch in and out as required
- Resolve guest problems and complaints and report outcome to management
- Assist front desk in answering telephone calls and directing the calls to the appropriate source
- Perform other related duties as requested by management
- Attend necessary meetings
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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