Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Travel Discounts
Meal Allowances
Job Description
Hilton is a globally recognized leader in the hospitality industry, known for its dedication to exceptional guest experiences and innovative service. Founded in 1919, Hilton has developed into one of the most respected names in lodging, offering a diverse portfolio of brands that span luxurious full-service hotels and resorts to extended-stay suites and mid-priced properties. With a longstanding commitment to quality and guest satisfaction, Hilton has earned a reputation as a top employer, highlighted by its inclusion in Fortune's Top 3 Best Companies to Work For. The company fosters a culture of hospitality, integrity, leadership, teamwork, ownership, and a proactive... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or customer service preferred
- Ability to lift and carry heavy luggage
- Valid driver's license
- Strong communication skills
- Flexible availability
- Ability to stand and walk for extended periods
- Team player mentality
Job Qualifications
- High school diploma or equivalent
- Previous experience in a hospitality or customer service role preferred
- Strong communication and interpersonal skills
- Ability to handle physical tasks such as lifting and transporting luggage
- Valid driver's license with a clean driving record for vehicle handling
- Demonstrated ability to provide excellent guest service
- Ability to work flexible hours including weekends and holidays
- Positive attitude and friendly demeanor
Job Duties
- Greet and escort arriving and departing guests to and from their accommodations
- Retrieve and transport guest luggage
- Park and retrieve guest vehicles following appropriate valet policies and procedures
- Inspect guest rooms and acquaint guests with these rooms and their features
- Respond to guest inquiries and requests in a timely, friendly and efficient manner
- Organize and store luggage, as needed, according to guidelines
- Ensure that management/leadership team is kept fully aware of any relevant feedback from guests and/or other departments
- Ensure messages and faxes are regularly delivered throughout the day
- Assist with room moves, special luggage deliveries and/or pulls, and attend the main lobby and front door, as needed
- Drive property-designated vehicles to and from guest destinations such as guest room or local airport, as needed
- Assist in the maintenance, appearance and functionality of equipment
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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