
Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $17.75 - $1.00
Work Schedule
Weekend Shifts
Benefits
Complimentary stays for employees and families
Free Daily Lunch
Free parking
401(k) retirement plan
Medical insurance
Dental Insurance
Vision Insurance
Employer-paid life insurance
Job Description
Our resort is a premier destination known for exceptional guest services, luxurious accommodations, and a welcoming atmosphere perfect for travelers seeking comfort and memorable experiences. We take pride in our vibrant team culture that not only fosters professional growth but also emphasizes delivering top-tier hospitality. The resort operates amidst beautiful surroundings attracting tourists from around the world, providing varied amenities including fine dining, spa services, recreational activities, and cultural excursions. We are committed to creating an environment where our employees feel valued and empowered, offering comprehensive benefits and a supportive workplace. This full-time position offers a pay rate of $17.75 per hour along with numerous team perks such as complimentary stays for employees and their families, free daily lunch in our employee cafeteria, free parking, a 401(k) retirement plan, and essential health and life insurance coverage for full-time staff members.
As a Bellperson/Valet at our resort, you will be the very first and last impression of the guest experience, playing a crucial role in shaping visitors’ overall perception of our hospitality. This role requires a warm, courteous, and professional demeanor as you greet guests upon their arrival and farewell, assist them with their luggage, and ensure their vehicles are safely parked and retrieved. Beyond these tasks, you will also offer helpful information about the resort’s facilities and local attractions that enhance the guest stay. Your responsibilities will be varied and dynamic, creating a guest-facing experience that is efficient, attentive, and memorable. To thrive in this role, a proactive approach to service is essential—someone who enjoys being physically active, working with people, and taking initiative to anticipate guest needs. This position demands strong communication skills, the ability to work under pressure during busy periods, and teamwork with other departments like concierge and front desk to ensure seamless guest services. The Bellperson/Valet role not only emphasizes operational excellence but also highlights the importance of creating a comfortable and welcoming environment that guests will remember fondly. With physical requirements including lifting luggage and standing for long periods, the ideal candidate will be energetic and well-prepared to handle the physical demands while maintaining a positive attitude. This position is perfect for those passionate about the hospitality industry and motivated by delivering exceptional guest experiences that leave lasting impressions.
As a Bellperson/Valet at our resort, you will be the very first and last impression of the guest experience, playing a crucial role in shaping visitors’ overall perception of our hospitality. This role requires a warm, courteous, and professional demeanor as you greet guests upon their arrival and farewell, assist them with their luggage, and ensure their vehicles are safely parked and retrieved. Beyond these tasks, you will also offer helpful information about the resort’s facilities and local attractions that enhance the guest stay. Your responsibilities will be varied and dynamic, creating a guest-facing experience that is efficient, attentive, and memorable. To thrive in this role, a proactive approach to service is essential—someone who enjoys being physically active, working with people, and taking initiative to anticipate guest needs. This position demands strong communication skills, the ability to work under pressure during busy periods, and teamwork with other departments like concierge and front desk to ensure seamless guest services. The Bellperson/Valet role not only emphasizes operational excellence but also highlights the importance of creating a comfortable and welcoming environment that guests will remember fondly. With physical requirements including lifting luggage and standing for long periods, the ideal candidate will be energetic and well-prepared to handle the physical demands while maintaining a positive attitude. This position is perfect for those passionate about the hospitality industry and motivated by delivering exceptional guest experiences that leave lasting impressions.
Job Requirements
- Must be 21 years of age or older due to insurance requirements for valet driving duties
- Valid driver's license and clean driving record required for vehicle operation
- Ability to stand, walk, and move quickly for extended periods
- Must be able to lift, carry, and push/pull luggage
- Frequent bending, reaching, kneeling, and climbing stairs
- Comfortable working in both indoor and outdoor environments in varying weather conditions
- Must be able to safely operate vehicles and navigate large resort property
Job Qualifications
- Previous hospitality, valet, or customer service experience preferred
- Exceptional communication and interpersonal skills
- Friendly, outgoing personality with a strong guest-first attitude
- Ability to work independently and collaboratively in a fast-paced environment
- Must have open availability, including weekends, evenings, and holidays
- Must be 21 years of age or older due to insurance requirements for valet driving duties
- Valid driver's license and clean driving record required for vehicle operation
Job Duties
- Greet guests with warmth and enthusiasm upon arrival and departure
- Assist with loading, unloading, and transporting luggage to and from guest rooms
- Safely park and retrieve guest vehicles while maintaining secure key control
- Escort guests to rooms and explain resort amenities, services, and local attractions
- Provide directions, valet coordination, taxi service, and other guest assistance as needed
- Maintain cleanliness and organization of bell carts, valet area, lobby, and entrances
- Deliver packages, amenities, messages, or other guest items promptly and courteously
- Support front desk, valet, and concierge teams during busy periods
- Handle guest requests and resolve concerns with professionalism and efficiency
- Perform other duties as assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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