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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $11.50 - $15.50
Benefits
Health Insurance
Dental Insurance
Vision Insurance
recognition programs
Travel Discounts
Paid vacation
paid sick days
Employee assistance program
401(k) with Company Match
Tuition Reimbursement
Employee Stock Purchase Program
Learning and advancement opportunities
Job Description
Hilton Grand Vacations is a prominent leader in the vacation ownership industry, widely recognized for its commitment to innovation, excellence, and sustained growth. As a company, it prides itself on delivering exceptional vacation experiences to its Owners and guests through a dedicated team of hospitality professionals. With a longstanding tradition rooted in community engagement and impactful service, Hilton Grand Vacations continuously strives to redefine hospitality standards while nurturing a culture that values every Team Member's contribution. The company operates numerous resort properties in desirable vacation destinations, each designed to offer memorable experiences through world-class amenities, personalized service, and vibrant community... Show More
Job Requirements
- 6 months customer service experience
- Valid driver’s license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Ability to stand, sit, or walk for extended periods
- Ability to withstand outdoor extreme weather conditions
- Ability to move quickly in response to work situations
Job Qualifications
- 6 months customer service experience
- Valid driver’s license
- Self-starting personality with an even disposition
- Ability to move, lift, carry, push, pull, and place objects weighing less than or equal to 150 pounds
- Ability to stand, sit, or walk for extended periods
- Ability to withstand outdoor extreme weather conditions
- Ability to move quickly in response to work situations
- 1+ years prior bellperson experience preferred
- Resort or hotel hospitality experience preferred
Job Duties
- Supervises property entrance and accepts guest arrivals
- Greets and assists owners and guests transporting and securing their luggage appropriately
- Park guests' cars in designated area
- retrieve cars for guests
- Delivers messages and assists with room move requests, groceries, and other inquiries
- Reports any problem or unusual activities to management
- Ensures an organized, safe and clean front entrance and lobby area
- Carries out reasonable requests by management including assisting other departments when needed
- Know and use members names, preferences, and routines and develop a personal connection with each member
- Provides instructions regarding the amenities of the room and property services and activities provided for guests' use
- Delivers messages, express check-out folios, newspapers, and other requested items
- Retrieving, transporting, organizing, and storing of luggage in designated area
- Identify and explain room features to guests
- Driving, parking, retrieving all types of passenger vehicles and records advance transportation request as needed
- Maintain awareness of undesirable persons on property premises being a safety and security advocate
- Special projects as given by leadership
- responding to all guest requests to ensure client happiness
- Willing to pitch in and help co-workers with their job duties and be an outstanding teammate
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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