Bellperson

Phoenix, AZ, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $32,502.05 - $36,318.66

Benefits

team member and family room discounts for both Crescent Hotels and Resort and Hilton

flexible schedules

Career growth and development

insurance benefit available for full time team members

pto pay for full time and part time team members

amazing recognition programs and community outreach

trip reduction program with resort off a main bus line

$2.00 team member lunch program

$300 referral program

Job Description

The Hilton Phoenix Resort at the Peak is a premier resort nestled in the scenic beauty of Phoenix, Arizona. Renowned for its exceptional guest services and luxurious accommodations, the resort offers an inviting atmosphere for travelers seeking relaxation and memorable experiences. As part of the globally respected Hilton brand, the Phoenix Resort at the Peak upholds Hilton's dedication to quality, comfort, and outstanding hospitality. The resort boasts a variety of amenities including spacious guest rooms, fine dining options, recreational facilities, and event spaces, making it an ideal destination for both leisure and business guests. Hilton Phoenix Resort at the Peak... Show More

Job Requirements

High school diploma or equivalent
previous experience in hospitality or customer service preferred
ability to communicate in English
valid driver’s license with an excellent driving record
ability to lift and carry luggage weighing up to 75 pounds
willingness to work flexible hours including weekends and holidays
ability to stand walk and perform physical tasks required by the position
team-oriented attitude
strong communication skills
compliance with attendance rules and punctuality

Job Qualifications

Ability to communicate effectively in English
maintain a professional appearance and manner at all times
good interpersonal and communication skills with guests and team members
willingness to assist co-workers and be a team player
knowledge of hotel services local area events and activities
ability to drive vans limousines and automobiles with a clean driving record
ability to handle luggage up to 75 pounds
physical ability to stand walk sit and perform bending stooping kneeling tasks
prior experience in a hospitality or customer service role preferred
basic knowledge of safety and security policies

Job Duties

Show guests to room assisting them with their luggage
explain all hotel facilities their location in the hotel hours of operation and answer all questions about these facilities and other hotel questions
check luggage for hotel guests both for day and overnight
maintain the designated station in the lobby standing alert to be easily summoned for fronts
open doors and greet guests in a friendly and courteous manner
maintain the cleanliness of the bell stand lobby and baggage room keep lobby door and windows clean when not busy with guests
post the daily events board and entertainment board in the lobby
maintain an open communication line through all shifts by proper use of inter-shift log
deliver messages and valet to guest rooms
may perform the duties of a valet as required
comply with attendance rules and be available to work on a regular
perform any other job related duties as assigned

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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