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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $12.75 - $17.25
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Uniform allowance
Training and development programs
employee wellness initiatives
Job Description
The Westgate Hotel is a renowned luxury hotel located in the vibrant city of San Diego, known for its exceptional service and elegant accommodations. As a premier destination for both leisure and business travelers, The Westgate Hotel upholds a strong commitment to providing a five-star experience to every guest. The hotel boasts a range of upscale amenities, including fine dining options, state-of-the-art fitness facilities, and elegantly styled rooms that cater to the needs of discerning clients. With its strategic location near popular attractions and business centers, The Westgate Hotel offers a perfect blend of comfort, convenience, and sophistication.
The Bel... Show More
The Bel... Show More
Job Requirements
- High school diploma or equivalent
- ability to lift and carry heavy luggage up to 75 lbs
- excellent communication skills
- friendly and guest-oriented demeanor
- availability to work flexible hours including weekends, holidays, and evenings
- physical stamina to stand, walk, bend, and push or pull luggage carts
- ability to work outdoors in varying weather conditions
Job Qualifications
- Previous hospitality or customer service experience preferred
- friendly, outgoing, and guest-oriented demeanor
- ability to lift and carry heavy luggage (up to 75 lbs)
- excellent communication and problem-solving skills
- flexible schedule including weekends, holidays, and evenings
- knowledge of San Diego attractions is a plus
- must maintain a polished, professional appearance
Job Duties
- Greet all guests promptly and courteously upon arrival and departure
- assist with luggage loading and unloading, and escort guests to and from their rooms
- offer information about the hotel, its amenities, and nearby attractions
- deliver items to guest rooms as requested (e.g., amenities, packages, luggage)
- maintain a clean and organized bell desk and lobby area
- coordinate transportation services for guests (e.g., taxi, shuttle, valet)
- provide directions and answer guest inquiries with professionalism
- assist with room moves and group arrivals/departures
- log and tag all luggage in storage, ensuring security procedures are followed
- communicate effectively with front desk and valet team to support smooth operations
- exhibit strong knowledge of emergency procedures and safety protocols
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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