Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $18.04
Benefits
competitive hourly wage
Opportunities for career advancement
Employee discounts at company properties
Comprehensive training programs
Supportive and dynamic work environment
Access to hotel amenities
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company known for its leadership and innovation in the hospitality industry. With its extensive portfolio and presence, Highgate has established itself as a dominant player in major U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. The company is also rapidly expanding its footprint internationally, reaching into Europe, Latin America, and the Caribbean. Managing an impressive portfolio of global properties valued at over $20 billion and generating more than $5 billion in cumulative revenues, Highgate demonstrates unparalleled expertise in guiding hospitality properties through all stages... Show More
Job Requirements
- High School diploma or equivalent
- experience in a hotel or related field preferred
- must have a valid driver's license for the applicable state if applicable
- ability to exert up to 100 pounds of force occasionally and/or 50 pounds of force frequently and/or up to 20 pounds of force constantly to lift, carry, push, pull, or otherwise move objects
- ability to stand during entire shift
- must be able to effectively communicate both verbally and in writing
- must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- must be able to maintain confidentiality of information
Job Qualifications
- High School diploma or equivalent required
- experience in a hotel or a related field preferred
- must have a valid driver's license for the applicable state if applicable
- must be able to effectively communicate both verbally and in writing
- must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- must be able to maintain confidentiality of information
Job Duties
- Load and unload luggage carts
- organize and deliver luggage for tour groups
- escort guests to rooms and familiarize them with hotel services
- inspect guest's room to ensure it is in order and that supplies are adequate
- explain features of the room including operation of electronic devices and entertainment
- check/store luggage for arrivals and departures with luggage tags
- store, track, and deliver packages as needed
- deliver messages to meeting rooms
- deliver flowers, laundry, packages and other amenities to guestrooms
- assist with room changes
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- assist Houseperson with guest requests
- ensure lobby reader board is correct
- provide information, maps and directions as required
- where applicable answer console to assist front desk agents
- show guestrooms and suites as needed and emphasize the hotel's amenities
- perform other duties as requested by management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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