Bellhelp

The Luxury Collection Hotels & Resorts is a distinguished segment of Marriott International, representing a curated portfolio of luxury hotels and resorts worldwide. With over 120 properties across more than 35 countries, The Luxury Collection offers guests authentic experiences that create lasting and treasured memories. Its legacy dates back to 1906 under the Italian CIGA brand, which included some of Europe's most celebrated and iconic properties. The brand continues to evolve, striving to exceed the expectations of discerning luxury travelers by providing accommodations that embody the cultural essence of their locales. Each property within The Luxury Collection is a unique and cherished expression of its destination, offering guests a gateway to explore cultural charms and treasures through evocative storytelling and personalized, anticipatory hospitality.

Located at 2259 Kalakaua Ave in Honolulu, Hawaii, The Luxury Collection seeks to add a dedicated and professional individual to their rooms and guest services operations team. This part-time, non-management position offers a compensation range of $17.39 to $21.74 per hour and is tip eligible. The successful candidate will serve as a vital ambassador of the brand, greeting and escorting guests to their rooms, assisting with their luggage, and providing essential information about property amenities and local attractions.

The role requires a high level of guest interaction, ensuring that each visitor's experience is seamless and memorable from arrival through departure. Responsibilities include opening doors for guests, informing them about available services such as valet laundry or mini-bar usage, arranging transportation including taxicabs and limousines, and communicating parking procedures. Additionally, the position demands attentiveness to safety and security, reporting any accidents or unsafe conditions promptly, and maintaining confidentiality regarding proprietary information.

This role is physical and requires individuals capable of handling some physical labor such as lifting luggage up to 50 pounds independently, and heavier loads with assistance. It also involves standing, walking, or sitting for extended periods and navigating uneven surfaces within the property. Excellent communication skills and a professional appearance are essential, as the position helps shape first impressions and contributes to the overall guest satisfaction.

The Luxury Collection values diversity and is committed to equal opportunity employment, welcoming candidates from varied backgrounds and experiences. The company offers a comprehensive benefits package including health care, retirement benefits, earned paid time off, life insurance, disability coverage, and other wellness benefits, subject to eligibility and conditions.

This exciting opportunity is ideal for individuals with a high school diploma or GED equivalent, no prior work experience is required, and no supervisory experience or specific certifications are necessary. Joining The Luxury Collection means becoming part of a global team that supports personal and professional growth, encouraging employees to be their best selves while contributing to an exceptional guest experience.