Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $24.37
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Relocation assistance if applicable
Job Description
Highgate Hotels is a premier real estate investment and hospitality management company renowned for its innovative approach and dominant presence in key U.S. gateway markets such as New York, Boston, Miami, San Francisco, and Honolulu. With a rapidly expanding footprint internationally across Europe, Latin America, and the Caribbean, Highgate commands a portfolio of global properties valued at over $20 billion, generating more than $5 billion in cumulative revenues. The company is celebrated for its comprehensive hospitality property lifecycle expertise, offering services that span planning, development, recapitalization, and disposition. Highgate also excels in developing bespoke hotel brands and employs cutting-edge proprietary... Show More
Job Requirements
- High school diploma or equivalent
- hotel or related field experience preferred
- valid driver's license if applicable
- ability to exert up to 100 pounds of force occasionally
- ability to exert up to 50 pounds of force frequently
- ability to exert up to 20 pounds of force constantly
- ability to stand for entire shift
- effective verbal and written communication skills
- strong listening and understanding skills
- ability to maintain confidentiality
Job Qualifications
- High school diploma or equivalent required and/or experience in a hotel or a related field preferred
- must have a valid driver's license for the applicable state (if applicable)
- ability to stand during entire shift
- must be able to effectively communicate both verbally and in writing
- must be effective at listening to, understanding, and clarifying concerns raised by employees and guests
- must be able to maintain confidentiality of information
Job Duties
- Load and unload luggage carts
- organize and deliver luggage for tour groups
- escort guests to rooms and familiarize them with hotel services
- inspect guest's room to ensure it is in order and that supplies are adequate
- explain features of the room including operation of electronic devices and entertainment
- check/store luggage for arrivals and departures with luggage tags
- store, track, and deliver packages as needed
- deliver messages to meeting rooms
- deliver flowers, laundry, packages and other amenities to guestrooms
- assist with room changes
- maintain current listing of local and area attractions, special events and activities
- maintain list of local transportation guides, churches, sports arenas, etc.
- assist Houseperson with guest requests
- ensure lobby reader board is correct
- provide information, maps and directions as required
- where applicable answer console to assist front desk agents
- show guestrooms and suites as needed and emphasize the hotel’s amenities
- perform other duties as requested by management
Job Location
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