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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $18.10 - $18.50
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Life insurance
Paid Time Off
Paid community service days
Job Description
Hotel Valencia Santana Row is a prestigious and award-winning hotel located in the heart of San Jose, California. Nestled in the vibrant Santana Row district, the hotel is renowned for its unique blend of luxury, charm, and exceptional guest service. As a pillar of the local community, Hotel Valencia provides an inviting atmosphere where guests enjoy comfort combined with distinctively elegant design and top-tier amenities. The hotel takes pride in delivering personalized experiences to both leisure and business travelers, promising a stay that feels both special and memorable. The establishment thrives on fostering a warm, welcoming environment and values team... Show More
Job Requirements
- High school diploma or equivalent
- Relevant customer service or hospitality experience preferred
- Valid driver’s license
- Clean driving record
- Ability to stand and walk constantly for extended periods
- Ability to lift and carry guest luggage weighing up to 50 pounds
- Ability to push and pull bell carts weighing up to 100 pounds
- Excellent communication skills
- Ability to work early morning, overnight, weekends, and holidays
- Must be courteous and professional
- Ability to work in varying weather conditions
Job Qualifications
- Hotel operations or customer service experience preferred
- Communicates effectively with others
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
- Skilled in working with multiple computer programs
- Valid driver’s license and a clean driving record
Job Duties
- Welcome guests to the hotel and expedite the handling of luggage
- Pick up and deliver dry-cleaning for the guests
- Provide information on local attractions, room features, hotel facilities
- Deliver messages and/or packages to meetings and guest rooms
- Attend required meetings
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions
- Assist valet staff with a clean driving record
- Perform any other duties assigned by the immediate supervisor
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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